Administrative Assistant Front Desk
Resume:
Arline DeMarco
Receptionist
Lake Grove, NY *****
*********@*****.***
To obtain a challenging Administrative Assistant/Receptionist position which will allow me to utilize my experience as well as allow me to continue to grow professionally. Work Experience
Front Office Assistant/Receptionist
RECCO HOME CARE SERVICE - New York State
August 2013 to April 2023
Front desk receptionist, personnel assistant, handled processing of weekly payroll, set up applicant with new hire applications and training classes. Handled incoming calls,distributed daily mail,scanned payroll to payroll dept,contacted clients to see if they where having any problems with the services that the company was providing. Worked on the HHA program . Scanning, copying,light typing and Microsoft/ HHA program.
Receptionist
Rallye Acura - Roslyn, NY
December 2001 to November 2005
Greet all customers and determine the nature of their visit.
• Answer all inbound phone calls for a fast paced luxury automotive dealership in a friendly and efficient manner.
• Responsible for communicating all messages and emails to sales consultants, service advisors and managers.
• Provide administrative assistance to the General Manager and Sales Managers.
• Typed letters, memos and correspondence.
• Coordinated conference rooms for meetings and luncheons.
• Handling of all Lease returns, worked with sales staff to ensure lease returns are handled in a timely manner.
Receptionist - Executive Offices
Garden City Hotel - Garden City, NY
1998 to 1999
Performed receptionist duties including but not limited to: answering phones, greeting guests, checking in/out clients.
• Worked with upper management to ensure customer satisfaction and utilized excellent communication skills to assist all clients.
Receptionist
Cameron Engineering - New York, NY
1996 to 1998
Answered all incoming calls.
• Typed faxes and transmittal for projects going out for bids.
• Sorted and distributed all mail.
Senior Claim Support Assistant
Aetna Life & Casualty Insurance Co - New York, NY
1986 to 1993
Customer Service
• Assisted customers with problems/complaints.
• Recorded Automobile First Reports.
• Input new claims to be processed.
• Directed law suits to proper law firm for claim representatives.
• Prepared monthly and quarterly reports.
Education
Diploma
Lynbrook High School
Skills
• Administrative Experience
• Front Desk
• Communication Skills
• Phone Etiquette
• Clerical Experience
Additional Information
SKILLS:
• Excellent communication skills
• Knowledge of Microsoft Word
• Excellent detail oriented, administrative, organizational, analytical, customer service and communication skills.
• Works well under pressure, meeting deadlines and resolving crisis.
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