Customer Service Security Officer

Cody Walker

*** ****** ****** **** *** # 1-862-***-****

Newark, NJ 07108 *****************@*****.***

Summary

A poised, personable facilitator with an eye for details seeks to secure a position with opportunities for professional advancement

Skills

Microsoft Word Security Training

Problem solving CCTV

Microsoft Excel

Critical Thinking

Microsoft PowerPoint

Teamwork

Typing (35 WPM)

Internet Savvy

Customer Service

Dispatch

Security officer

Experience

International Protective Services

Security Officer

08/23 To Current

Iselin, NJ

●Provide exceptional customer service to all clients and guest

●Hold open doors and help clients entering the building

●Observe and report any activity on site

●Monitor CCTV for all areas of the site

●Patrol premises and secure doors, windows and other entrances

Fineserin

FEDEX PACKAGE DELIVERY

08/21 To 12/2021

Jersey City, NJ

●Following the best practices for safety, both on the road and while loading or unloading a truck

●Communicating with dispatchers, drivers and other team members to make deliveries

●Meeting delivery deadlines

●Performing basic truck maintenance

●Loading and unloading cargo

●Tracking shipments and deliveries

●Obtaining client or customer signatures when needed

Fedex Security Guard

Allied universal

01/21 to 08/21

Jersey City, NJ

●Patrol premises and secure doors, windows and other entrances

●Monitor CCTV cameras

●Respond to alarms

●Check staff and visitors in and out of buildings

●Operate scanning equipment and devices

●Search all bags

Amazon Delivery Driver

JPR Prime

10/19 to 01/21

Elizabeth, NJ

●Delivering a wide variety of items. Operating equipment and software to begin and end routes

●Following delivery driving routes and time schedules.

●Loading delivery vehicle and preparing for the day

●Unloading and delivering packages to customer

●Inspecting and operating the delivery vehicle.

●Dispatch : Assign drivers to a route.

●Review truck drivers log

●Making sure drivers stay on track and move at a timely pace.

●Making sure all equipment is disrupted and locked away at the end of each route.

7-ELEVEN

Certified Sales Associates

02/18 to 10/19

Newark, NJ

●Keeping a clean, safe environment for patrons

●Ringing customer purchases using electronic cash registers and giving correct change

●Forecasting

●Ordering inventory

●Stocking merchandise throughout the store.

AMAZON

Warehouse Associate

09/16 to 09/17

Avenel, NJ

●Utilized a variety of craft related tools

●Practiced sound interpersonal relation skills

●Sorted and transported merchandise throughout warehouse

●Adhered to strict health and safety regulations and procedures

Kentucky Fried Chicken

Crew Member

06/14 to 01/17

Newark, NJ

●Suggested customer specific items

●Monitored/maintained stock inventory

●Maintained a clean, safe work environment

●Liaison between customers and supervisory staff

●Coordinated interactions with lost prevention staff

●Initiated emergency response protocols when necessary

Centre Inc. Daycare

Teacher’s Aide

01/12 to 05/14

Newark, NJ

●Maintained a safe and sanitary learning environment

●Executed group and individualized learning strategies

●Liaison between children, parents and staff

●Practiced sound interpersonal relation skills

●Implemented emergency response protocols as needed

●Adhered to strict health and safety standards/procedures

Education

Essex County College

01/19 - 2020 (To be continued) Criminal Justice Major Newark, NJ

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