Administrative Assistant Front Desk

Carla Agnew

Brooklyn, United States

1-917-***-**** ● **********@*****.***

PROFESSIONAL SUMMARY

Highly organized, personable, and energetic front desk receptionist with exemplary multitasking, time management, and customer services skills. Responsible professional willing to go the extra mile to assist others with solving problems. Seasoned hospitality professional, versed in keeping guest needs balanced with business targets. Skilled in administrative functions and support, leading teams, and coordinating facility services. Smooth and efficient planner committed honed competencies in data entry, database management, and scheduling. SKILLS

Records management

Multitasking

Prioritization

Microsoft Office Suite

Documentation

Reporting

Computer proficiency

Attention to detail

Energetic

Positive attitude

Administrative support

EDUCATION

Stratford Career Institute, June 1958 - Certificate PA: Business

GED- June 1983

WORK EXPERIENCE Administrative Assistant I ● CAMBA HomeBase July 2022 - Present

Answers multi-line phone system, routs calls, and greets visitors.

Executes record filing system to improve document organization and management.

Schedules office meetings, client appointments, and delivers messages to staff.

Sorts/distributes office mail, recorded incoming shipments for corporate records.

Complies with all security and privacy policies to protect personal identifying information.

Generates reports, types letters in Word, and prepares PowerPoint presentations. Front Desk Receptionist ● Robert Half Staffing July 2021 – July 2022

Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Answered multi-line phone system to respond to inquiries and transfer calls to correct departments/personnel.

Protected guest valuables with main safe/individual boxes to maximize security.

Maintained transaction security by verifying payment cards against identification Office Aide ● American Stock Transfer & Trust Company November 2018 – April 2020

Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs

Delivered clerical support by handling range of routine and special requirements

Worked with upper management to complete complex projects on tight budget within specific timelines

Assisted with liquidation of stocks, stock options, and ESPP for multiple clients

Provided instruction on stock transfers and aided in completing the forms

Interacted with customers by phone, email, or in-person to provide information

Oversaw automated tracking and documentation of data, client correspondence and office operations. Administrative Assistant ● LGC Staffing July 2017 – October 2018

Restocked supplies and placed purchase orders to maintain adequate stock levels.

Scheduled office meetings and client appointments for staff teams.

Monitored premises, screened visitors, updated logs, and issued passes to maintain security

Supported room reservations, agenda preparation, and calendar maintenance for programs, meetings, and events.

Handled client correspondence and tracked records to foster office efficiency

Maintained staff directory and company policy handbook for Human Resources. Administrative Assistant ● Chase Office Furniture September 2016 – July 2017

Scheduled office meetings and client appointments for staff teams.

Restocked supplies and placed purchase orders to maintain adequate stock levels

Processed invoiced and expenses using QuickBooks and Lawson to facilitate on-time payment.

Developed and updated spreadsheets and databases to track, analyze, and report on performance sales data

Generated reports, typed letters in word, and prepared PowerPoint presentations

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