Senior Management Construction/Land Development Project Management

OWEN JEFF SMITH

970-***-**** Broomfield, Colorado **********@*****.*** https://www.linkedin.com/in/owen-jeff-smith-90b142a8/

I am a seasoned and dedicated professional. Experienced in senior management, operations, development, sales, customer service, and project management. I am a team-oriented leader.

Successful in developing and leading diverse teams to achieve outstanding results in revenue goals. I have a very successful track record of revenue growth. My key characteristics include enthusiasm, integrity, and persistence.

SKILLS

*Senior Management *Construction/Land Development*Project Management *Contract Negotiations *Expense and Revenue Control *Commercial Project Management *Customer Relationship Specialist *Problem Solving Manager *Retail Management*Training and Development *Infrastructure as a Service *Onboarding Services *Conflict Management *Maintenance Management *Logistics *Purchasing *Marketing * Project planning *Microsoft *High Value Sales B2C/B2B*State Certified Water Operator

AFFILIATIONS

State of Colorado: Water/Wastewater Operators License. Water supply; treatment and distribution; wastewater collection and treatment; and utilities infrastructure planning.

New Mexico: Lodgers Tax Board Member of Sierra County. Financial determination of tax dollars used for marketing.

State of Colorado: Commercial Pool Operator, State Certified for Public Pool / hot tub operations for public safety.

State of Florida: License, Physical Therapy and Massage.

National Safety: Defibrillator trained- CPR, Hunters Safety Certificate, and Certified Propane Dispensary Certification. Public safety emergency response trained.

National Golf Foundation: Certification, Business Administration, General Managers Operations Program.

Operator Heavy Equipment/Yard Manager: 20 years’ experience on multiple pieces of equipment

WORK HISTORY

CENTURY COMMUNITIES 06/2022 – 08/2024

PROJECT MANAGER -CUSTOMER SUCCESS - WARRANTY

Project Management of new construction

Greenwood Village, CO

* Provide leadership Managed 89 new homeowners estimated valued value of $42M

*Significantly improved customer relationships

* Daily Project Planning, CRM, Build-Pro, Pro-Core

* Customer-facing, creating credibility with presentation

*Problem solver, large scope

* Systems Analysis, Accurate inventory control

* Account Management

* Resolution of all customer concerns

* Monitor and intercede on all repairs progress to completion

* Ensure homeowner is knowledgeable of all products and warranty

* Manage all subcontractors/trades to completion of service with excellence

*Authorizer of payments for work performed, invoicing

AMAZON FULLFILLMENT CENTER DDV3 11/2020-11/2023

DRIVER TRAINER MANAGER

Broomfield, CO

*Provided and improved training for over 60 delivery drivers per week, leading daily operational activities

*On-boarding, Teaching Management Systems Software, Responsible for fleet maintenance

*Improved graduation rate month over month, support lower-level managers

*SaaS Platform deliver Software Processes, Driving safety, Understand all safety requirements, Ensures compliance

*Onboarding, Driver preparation, Supply Chain, Logistics, Shipping, warehouse production operation

*Problem Solver Complex, pre- and post-equipment check reports

FIVESTAR PROPERTIES 05/2015-12/2019

DIRECTOR OF OPERATIONS/CUSTOMER EXPERIENCE /REAL ESTATE DEVELOPMENT

Frisco, CO

*Managed and grew an inventory of over $62M in assets

*CRM, Commercial Business Development

*Commercial Property Management

* Project Coordinator for all property improvements

*Increased occupancy year after year

*Accounts Manager, Owner Relationships

*Onboarding Process Management

*Multifamily Property Management

*Seasonal Maintenance, Daily Project Planning, invoicing

*Manage vendors and housekeeping

*Acquiring new rental properties

*Building Systems and Equipment, HVAC, Water, Electrical, Glycol Heating

TURTLEBACK MOUNTAIN RESORT 03/2006-01/2015

BUSINESS ADMINISTRATOR/PROJECT MANAGER/REAL ESTATE DEVELOPMENT

Elephant Butte, NM

*Developed a $32M Home and Golf Resort

*Land development infrastructure, hiring, design, and sales.

*Increased Retail and F&B annual revenue for 3 years running

*Commercial Development, 1,200 home sites, new startup Golf Resort

* Daily Project Planning, Maintain operational safety requirements

*Commercial Property Management

* Define project scope, Coordinate crews schedule, operate equipment as needed

*Multifamily Property Management

*Payroll, Accounting and Human Resources

*Management Client Services, Accounts, and invoicing

*Golf Course Operations, Managed staff of 100+ employees

*Head Water/Wastewater Operator

Developer / General Manager/ Projects Coordinator 08/1996 – 03/2006

Tiger Run Resort – Breckenridge, CO

Development of 184 RV sites with full- service capability, Top 30 RV Resorts in the US.

Managed 400 commercial and private properties.

Supervised all office operations, including thousands of seasonal reservations.

Scheduled vendors and capital improvement projects and invoicing

Increased Revenue through cross training of staff good customer practices.

Insured customer satisfaction for all commercial property owners

Managed and trained a staff of 34.

EDUCATION

TAMPA TECHNICAL UNIVERSITY Tampa, FL 3.9 GPA

Bachelor of Science in Computer Engineering

Studied theory, experimentation, and engineering that form the basis for the design and use of program systems.

PALM BEACH INSTITUTE OF PHYSICAL SCIENCE Palm Beach, FL 3.5 GPA

Associate of Science in Physical Therapy

Application of Kinesiology

UNIVERSITY OF COLORADO Boulder, CO 3.5 GPA

State Certified Water and Wastewater Operators License

Water Supply, Treatment and Distribution, Wastewater collection and treatment and utility infrastructure planning.

NATIONAL GOLF FOUNDATION Wheeling, WV 3.8 GPA

Business Administration and Managers Operations Certification

An intensive course on preparing for a multi-level Golf Resort Administration General Managers position.

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