Customer Service Data Entry

Priscilla Lopez-Mendez

******@*****.*** • 484-***-****

PROFILE:

Passionate self-motivated professional with 20+ years of experience in Managerial and Customer Service settings with strengths in increased revenues and customer satisfaction.

SKILLS:

Affable, Interpersonal skills, Critical thinking and Problem-solving skills, Attention to detail, Skilled multi-tasker, Trustworthy, Quick learner, Team-oriented & Bilingual

EXPERIENCE:

Valley Discount Pharmacy- 2024 - PRESENT

PHARMACY CLERK

Processed customer payments for prescription medications and other products.

Performed administrative duties, including filing, data entry, and telephone support.

Handled incoming and outgoing prescription orders with accuracy and efficiency

Help @ Home- 2019-2024

DIRECT CARE WORKER

Finances/Medication reminders

Supervision/Cueing/Companionship

Bath and Body Works- 2018-2019

KEY HOLDER

Open location / Receiving Clerk

Cross-Training / Cash handling

Customer Resolutions / Sales

Salvation Army Thrift Store- 2012-2018

SALES ASSOC. / STORE MGR.

Balance registers and safe daily

Prepare bank deposits, daily reports & next day money bags

Loss Prevention/Increase in revenues

Customer Resolutions

Ability to prioritize quickly in a fast-paced environment

Scheduling & New hires

Al Wissam Clothing Store- 2002-2010

SALES ASSOC. / STORE MGR

Helped generate an increase in revenues

Customer Resolutions

Spearheaded 6+ Emp.

New hires/Scheduling/Timecards

Balanced registers & Bank drops

EDUCATION:

Western High School

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