Customer Service High School

Location:

Posted:

August 28, 2024

Eric MEADORS

Professional Summary

Customer service and sales professional successful at improving customer retention rates and growing revenue

Talented Customer Service professional offering 1 year of experience in progressive roles of accountability and leadership. Pursuing opportunities in

management to leverage advanced skills in staff training and development. Self-motivated and hardworking with exceptional communication skills and

knowledge.

Friendly and enthusiastic also able to consistently meet customer service satisfaction goals.

Skills

Education

High School Diploma - 2021

White Hall High School - White Hall, AR

e I’mstill in high school, I'm a senior, but that will not interfere with the work that needs to be done

Work History

Service Specialist - June, 2020 to Present

Spring Market - Redfield, AR

Fostered a positive work environment by consistently treating all employees and customers with respect and consideration

Mentor and assist in training of new service specialists while embracing change and helping deploy new strategies

Assisted customers with prompt and polite support in-person and via telephone

Filled and mixed soft drinks, water, tea, coffee and other beverages.

More than happy to take the time to assist customers, by thoroughly explaining details and care of merchandise

Monitored cash drawers in multiple checkout stations to ensure adequate cash supply

Cleaned and organized the store, including the checkout desk and displays.

Answered customer telephone calls promptly and in an appropriate manner

Welcome customers to the store and ensure a positive experience

GBA - March, 2022 to July, 2022

Omni Interactions - 820 South Monaco Parkway #164 Denver, CO 80224, Colorado

Assisted customers with account needs through Turbo Tax

Communicated with customers via chat, email, phone call & video call

Was trained to assist customers with the upmost hospitality

Had to be committed to work with team members effectively

Accomplishments

e I’m apart of the National Society of High School Scholars.