Administrative Coordinator Human Resources

**/**** - ******* *** *******/Administrative Coordinator

Marshall's, Jacksonville, FL

Key Carrier is the acting role in leadership capacity overseeing all aspects of the store, while conducting the Administrative Coordinator responsibilities. Which includes customer experience, human resources, store operations, merchandising, loss prevention and safety.

08/2019 - 01/2022 Technical Adjudicator/ Phone Scheduler/ Triager Maximus Federal, Reston, VA

Triage cases that come over from MAC's to ensure information is accurate before processing to adjudicators

Serves as a support person for the reconsideration professionals and physicians reviews in the Durable Medical Equipment (DME) second level reconsideration

03/2012 - 06/2019 Reconsideration Analyst 1

Coast to Coast Solutions, Jacksonville, FL

Serves as a support person for the reconsideration professionals and physician reviews in the Qualified Independent Contractor (QIC) Durable Medical Equipment (DME) second level reconsideration Coordinate the delivery of a re-determination files and reconsideration decisions form and to the DME Medicare Administrative Build a reconsideration case file form the evidence submitted and received and analyze each case to ensure it meets the requirements for a valid reconsideration request as mandated by the Center for Medicare and PATRICIA ROBINSON

5027 Campenella Drive, Jacksonville, FL 32209

Phone: 904-***-****

Email: ******.**********@*****.***

Objective

To obtain a challenging position providing the opportunity to share my knowledge and experience while continuing to enhance my abilities of the organization. Ability Summary

Office Administrator with over 20 years of professional clerical work experience working as a constant customer focused leader, motivating others, while exceeding organizational expectations. I bring to the position a balanced mixture of skills in:

Strong problem solving, excellent customer service and organizational skills, data entry, detailed and team oriented, strong verbal and written communication skills, resolving conflicts, training/development, inventory planning, coaching/feedback, self-motivation, and decision making, researching and maintaining file information, mail sorting experience.

PC Applications:

BCBSFL Legacy Systems, RBMS, MHS, Convergence, Siebel, GATR, Tab-Quik, Oracle (Imaging) and Captivation

Office Equipment Experience:

Fax, Calculator, Copier, Imaging Scanner, 10 key

Employment History

Medicaid Services (CMS)

Input appropriate data regarding reconsideration cases into the Medicare Appeals Systems (MAS)

Respond to reconsideration requests from appellants Coordinate with clerical/mailroom staff to receive new casework Identify and resolve problems or refer issues appropriately Communicate effectively with internal and external customers Adapt to the needs of internal and external customers Assure compliance with regulatory, contractual and accreditation entities Maintain strict adherence to confidentiality and security policies and procedures

Participate in special projects and perform other duties as assigned 02/2010 - 03/2012 Caregiver

Caregiver, Jacksonville, FL

Caregiver for Mother

06/1985 General High School Curriculum

High School Diploma

Jean Ribault Sr. High, Jacksonville, FL

04/2024 Certificate of Security Officer Training

Critical Awareness & Protection Education, LLC

Education and Training

Occupational Licenses and Certificates

Contact this candidate