Customer Service Senior Living

(as) Angela Sprague

Seabrook, NH ***** 8-603******* 4 **********@*****.***

PROFESSIONAL © Organized and dependable candidate successful at managing multiple priorities

SUMMARY with a positive attitude. Willingness to take on added responsibilities to meet

team goals.

SKILLS © Friendly, Positive Attitude « Organization and Time

* Teamwork and Collaboration Management

* Customer Service * Calm Under Pressure

* Problem-Solving * Dependable and Responsible

WORK HISTORY © LNA 08/2022 to 04/2024

Benchmark Senior Living Rye, NH

* — Self-motivated, with a strong sense of personal responsibility.

« Worked effectively in fast-paced environments.

¢ — Skilled at working independently and collaboratively in a team

environment.

«Proven ability to learn quickly and adapt to new situations.

¢ Assisted with day-to-day operations, working efficiently and productively

with all team members.

« Demonstrated respect, friendliness and willingness to help wherever

needed.

* Paid attention to detail while completing assignments.

ACTIVITY ASSISTANT COORDINATOR 07/2019 to 12/2021

All American Senior Living Kingston, NH

* Strengthened relationships with community partners, leading to enhanced

support for activity programs and increased opportunities for

collaboration.

* Evaluated the effectiveness of current programs annually, identifying areas

for improvement and implementing changes as needed to maintain high-

quality experiences for participants.

* Facilitated special programs such as music and memory activities.

* Streamlined administrative processes for more efficient record-keeping,

ultimately reducing errors in data collection and reporting.

* Managed calendars, prepared activity rooms, and documented resident

attendance.

* Encouraged, supported and assisted residents with activities and

documented activity attendance and degree of involvement.

EDUCATION ©) GED 06/2005

Exeter High School, Exeter, NH

CERTIFICATIONS © CPR

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