Front Desk Data Entry
Resume:
Judy Wheeler
Fairfield, OH *****
************@*****.***
Work Experience
Receptionist
Oxford Physical Therapy-West Chester, OH
May 2024 to Present
Checking in patients authorization payments scanning scheduling Assistant Office Manager/Receptionist
Family Support Care LLC-Hamilton, OH
August 2020 to April 2024
Scanning, answering phones, google drive, gusto, Alora program, filing, interviews and hiring clients, scheduling, registration of all patients and clients, authorization, run errands and clean the office. Front Desk Associate
TriHealth
November 2017 to July 2020
Responsible for updating patient demographics, checking in patients, point of service collections, resolves patient concerns, communicates with nursing staff on issues that may arise, scheduling and verifies insurance and eligibility.
Receptionist
Mid-Point
2013 to 2017
Data entry and accounting using Quick Books, proficient in using Google Drive, compiled payroll, answered and directed phone calls, scanning and filing. Lab Assistant
Mercy health
March 1993 to November 2013
Duties included specimen collection and processing, ensured accuracy between ordering, administration and receipt of test results. Other duties included Sorting, racking, organizing and labeling all specimens for process of pickup, delivery, storage and shipping to outside facilities. Made microscope slides and cultured specimens.
Administrative Assistant:
Responsible for answering incoming phone calls, data entry, filing, document scanning, faxing, ordering and purchasing of office supplies and worked paper and electronic correspondence. Other duties included scheduling, registration and training new staff. Call center preregistration. Education
High school diploma or GED
Skills
• ADMINISTRATIVE SUPPORT (Less than 1 year)
• CLIENTS (Less than 1 year) (10+ years)
• EPIC (Less than 1 year) (10+ years)
• EXCELLENT COMMUNICATION SKILLS (Less than 1 year)
• MS OFFICE (Less than 1 year) Demonstrated Skills: Proficient in MS Office and EPIC systems, extensive experience in health systems administrative support, excellent communication skills with patients and clients. Organized, dependable, timely, accurate and focused.
• Front Desk
• Customer service
• Typing
• Laboratory Experience
• Microbiology
• Medical terminology
• Computer skills
• Hospital Experience
• Front desk
• Clerical experience
• Inpatient
• Epic
• HIPAA
• Google Docs
• Typing
• Customer support
• Hospital experience
• Medical terminology
• ICD-9
• Supervising experience
• Epic customer service
• Front desk hippa answering phones. All of the above
• Customer service
• Communication skills
• ICD-10
• Microsoft Access
• Leadership
• Specimen collection / processing
• Filing
• Administrative experience
• Computer skills
• Multi-line phone systems
• Office management
• Debits & credits
• Medical office experience
• Data entry
• Documentation review
• Home health
• Patient service
• Office experience
• Laboratory experience
Certifications and Licenses
Driver's License
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