Car Wash Sales Manager

Justin Hart

Oklahoma City, OK ***** 267-***-**** ***.****@*****.*** LinkedIn

Education

Grand Canyon University

Master of Science, Organizational Leadership May 2023

United States Military Academy at West Point

Bachelor of Science, Business Management May 2018

Technical Skills

Building & Growing Channel Ecosystems New Business Development Revenue Expansion & Renewals Strategic Alliances & Partnerships, Forecasting Lead Generation Pipeline Management Value Demonstration Contract Negotiations

Value-Based Selling Cross-Functional Collaboration Market Research & Penetration Team Leadership & Development

Client Satisfaction & Retention Customer Experience Digital Marketing Inside & Outside Sales Technical Support

Sales Presentation Market Research Cold-Calling Information Technology Self-Starter Entrepreneurial

Professional Experience

2024 – Present • Club Car wash • Oklahoma City, OK

Operations Manager/Sales Manager

Operations and Sales Manager for Club Car Wash’s location in Yukon, Oklahoma . Club Car Wash is one of the fastest growing tunnel car wash companies in the United States. Operations Managers at Club Car Wash take initiative, multitask and problem solve . They have a demonstrated history of leadership and coaching abilities, and can delegate tasks, plan, and organize responsibilities. Managers lead and train their assigned location’s leadership team to maximize their operational capability. It is also their responsibility to strategize and forecast operational direction for their location

Opened a new store in March 2024, and trained and hired 12 operations and sales team members.

Led and developed a team of 8 Car Wash Attendants and 4 Sales Consultants in accordance with the Club Car Wash standards of customer service, performance and quality assurance

Oversaw the productivity and performance of their car wash locations

Sales Team achieved over 2,000 membership sales and 300k in revenue in its first 90 days

Analyzed budgets, profit and loss statements, and sales data to set goals, cut costs, and increase revenue Continuously trained, supported and provided performance coaching for team members

Ensured team was following all safety procedures including proper chemical handling, personal protective equipment usage, and working safely around car wash equipment

Conducted audits to ensure store operations were meeting the standard

Planned and implemented procedures to maximize operating efficiency

Oversaw preventative maintenance and equipment upkeep

Analyzed chemical costs and chemical usage data to ensure a quality product is being produced while keeping the cost low

Worked cross-functionally with other departments to promote sales, recruit/retain team member’s and actively engaged in training for continuous improvement

Became well-versed in all aspects of maintenance chemical and operations

Dependable, coachable, grounded, and growing

Gritty and ability to thrive in a dynamic environment

2023 – 2024 • PrimeTime Business Consultants • Oklahoma City, OK

Outside Sales Account Executive/Corporate Trainer

B2C Direct Sales Closer . Primetime Business Consultants is a marketing firm focused on providing innovative and effective solutions for non-profit charities and for-profit companies . PrimeTime is an industry marketing firm known for our robust training and personalized approach to promoting our clients’ brands, and their products and services.

Excelled in outside sales, meeting with clients face-to-face and building trust and rapport through effective communication.

Consistently surpassed performance goals, exceeding client expectations and delivering measurable results."

Engaged with potential customers in various locations, events, and trade shows to deliver personalized brand experiences.

Promoted to Corporate Trainer in first month for meeting my sales targets and being able to teach sales concepts.

Demonstrated in-depth knowledge of products and services.

Provided personalized coaching and mentoring to sales reps, leading to significant performance improvements.

Engaged and interactive trainer, adept at delivering impactful presentations and workshops.

2021 – 2024 • Cooper Creek Real Estate/ Kevo Properties • Oklahoma City, OK

Real Estate Sales Associate

Sales Associate with 3 years’ Outside and Inside Sales experience. Utilized expert knowledge of real estate market trends and financing options to guide clients through successful home buying and selling transactions. Built a strong network of industry contacts, including mortgage lenders, inspectors, and contractors, to provide clients with comprehensive support throughout the home buying process. Generated new business through effective lead generation strategies, resulting in a steady flow of qualified prospects and increased sales revenue. Demonstrated problem-solving skills in challenging sales transactions but navigating obstacles and finding creative solutions to achieve positive outcomes for both clients and the company.

Excelled in outside sales, meeting with clients face-to-face and building trust and rapport through effective communication and a thorough understanding of the real estate market and industry trends.

Demonstrated Inside Sales skills by Cold- Calling 30-50 warm and cold leads per day through Salesforce CRM’s digital dialer

Leveraged effective negotiation skills to secure favorable terms and pricing for clients in a highly competitive marketplace.

Conducted thorough research and analysis of local real estate market trends and property values to provide clients with accurate and reliable information on pricing and investment opportunities.

Demonstrated strong cross-functional skills by collaborating effectively with other real estate professionals, including attorneys, brokers, and appraisers, to ensure smooth and seamless home transactions and maximize client satisfaction.

2020 – 2023 • Validifi Technologies• Remote

Lead Enterprise Account Executive

Drove customer satisfaction and recruiting. Managed inside sales, sales operations, direct sales, and key account management at a business-to-business (B2B) PropTech Software Startup. Conducted Sales Demos and closed new business.

Led a team of 8+ sales reps to deliver monthly business targets through providing ongoing training and resources to achieve results.

Achieved high % SaaS sales by closing deals with a successful and proven track record.

Generated $200K+ monthly recurring revenue by selling contract-based accounts to roughly 200 clients.

3 years of quota-carrying, outside business-to-business sales experience at a PropTech Software Startup

Conducted product demos and tracked leads, contacts, and sales activities within HubSpot CRM.

Stayed up to date with product developments and updates to constantly improve sales pitches.

Demonstrated exceptional communication, organizational, and customer service skills, and excelled in phone and cold calling.

Competently navigated outbound sales, real estate, prospecting, CRM, and self-starter tasks.

2018 – 2023 • United States Army • Fort Sill, OK

Senior Project Manager (Rank of Captain)

Legal Program Manager (2022 – 2023) Senior Human Resources Manager (2020 – 2022) Senior Marketing Executive (2020 – 2022) Operations & Logistics Manager (2020) Field Operations Officer (2018 – 2020)

6 years of combined Military experience specializing in Operations Management, Project Management, and Human Capital Management. Commissioned Officer Promoted twice to the rank of Captain. Commissioned officers are the project managers, problem solvers, key influencers, and planners who lead enlisted Soldiers in all situations. They plan missions, give orders, and assign Soldiers tasks. Provided expert analysis on industry trends and competitor activity to inform strategic decision-making and shape business development plans. Identified current Army business processes, and then identified opportunities for improvement.

Managed teams from 2 to 85 subordinates.

Collaborated across teams to drive innovation and streamline processes, resulting in increased efficiency and profitability.

Trusted Advisor of C-Suite Executives

Collaborated with other government agencies to ensure effective communication across different channels.

Collaborated and built partnerships with stakeholders to understand and deliver on requirements for procurement requests.

Managed the renewal process for Department of Defense Supply Contracts.

Certifications

Licensed Real Estate Associate, Oklahoma Real Estate Commission

Active DOD Secret Clearance MSP Practitioner

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