Customer Service Security Guard
Resume:
ARDELL FEARS-WALKER
SECURITY REPRESENTATIVE
CONTACT
Ocilla GA
**************@*****.***
PROFILE
An experienced security professional at one of the largest generation and transmission (G&T) cooperatives serving 1.8 million consumers in 42 of Florida’s 67 counties. Ensures the physical security of the Seminole headquarters, MSG plant sites, and follows all security protocols for employees and visitors
SKILLS
MICROSOFT WORD, EXCEL
LENEL ALARM SYSTEM
FEDEX/UPS
COMMUNICATION SKILLS
PROBLEM SOLVING
ATTENTION TO DETAIL
CUSTOMER SERVICE
EXPERIENCE
Security Representative II
Seminole Electric Cooperative, Tampa, FL
2/2021 to Present
Report daily to Directors on all visitors to Headquarters and MSG, ensuring the maintenance of security and safety protocols
Monitor cameras for Headquarters and BCC ensuring the security of gates, property, employees, and visitors
Answer phones and transfer to appropriate parties in a timely manner ensuring high level of customer service
Generate information (name, contact info, vehicle) for all visitors permitted on site ensuring security protocols
Update calendars and confirm visitor “shows and no-shows” so that each visitor is properly escorted, and “no-shows” reported, according to security protocol
Review camera footage from previous day to ensure that security protocols followed correctly
Other Positions:
Security Guard
Admiral Security, Tampa, FL
10/2019 to 2/2021
Supervisor, Shipping and Receiving
DDS Labs, Tampa, FL
10/2019 to 2/2021
Security Guard
A-SV Security, Tampa, FL
12/2016 to 11/2017
EDUCATION & LICENSE
High School Diploma
Trenton Central High School
Course work in Medical Coding and Billing
Florida Career College
Class D Security License
Contact this candidate