Professional Summary
Skills
Work Experience
Zainab Bello
Lanham, MD 20706 240-***-****
*********@*****.***
WWW: Bold Profile
Results-driven Project Management Associate known for productivity and efficient task completion. Skilled in risk management, agile methodologies, and stakeholder communication, ensuring projects meet objectives with precision. Excel at leadership, problem-solving, and adaptability, leveraging these soft skills to navigate project challenges successfully and foster team collaboration.
Status Reporting
Project Planning
Cost Control
Project Scheduling
Requirements Gathering
Team motivation
Strategic Thinking
Project Management
Work flow planning
Inventory Control
Systems implementation
Schedule Management
Project development
Financial Administration
Project tracking
Business Analysis
Client Relations
Conflict Management
Project Management Associate, 07/2023 Current
DEXIS
Developed project progress reports for management review. Tracked project milestones and deliverables for successful completion of projects on time and within budget. Conducted risk assessment to identify potential issues that could affect project success. Organized resources according to the needs of the project, including staff, materials, equipment and supplies. Assisted with development of strategies for meeting customer requirements while achieving business objectives. Managed vendor relationships throughout the duration of a given project, ensuring they remain up-to-date on any changes that may occur along the way.
Negotiated contracts with vendors in order to secure services or materials required for successful execution of a given task or initiative.
Drafted user manuals as needed for new applications developed as part of a given project. Provided technical support to team members in the use of project management software tools. Monitored quality control standards throughout the life cycle of each project. Communicated effectively with stakeholders, clients and other departments regarding changes in scope or timeline of a given project.
Project Coordinator, 08/2014 07/2023
Sharfpointers Financial Services
Maintained a detailed database of project information including budgeting, resources and deliverables. Assessed customer feedback in order to continuously improve service delivery processes or procedures. Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels. Drafted presentations outlining the current state of specific projects for review by senior managers. Performed regular reviews of project documentation and communicated results with relevant personnel. Provided direction, guidance and support to team members throughout the duration of projects. Identified training needs for team members in order to keep them up-to-date on the latest industry trends. Analyzed data related to projects in order to identify areas for improvement or optimization opportunities. Managed communication channels between various teams involved in the execution of complex projects. Education
Certifications
References
Accomplishments
References
Resolved conflicts among team members by providing creative solutions that addressed all parties' needs. Conducted risk assessments and identified potential issues that could affect project success. Developed and maintained project plans, schedules and budgets to ensure successful completion of projects. Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes. Prepared status reports to communicate progress to stakeholders and management teams. Office Administrator, 09/2010 06/2014
IBM /ADECCO UK
Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services. Scheduled appointments for senior management team members using Outlook calendar system. Developed strong relationships with clients through excellent customer service skills. Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
Organized and maintained filing systems, including electronic databases and records. Created PowerPoint presentations for internal use or external clients when required. Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Prepared special reports by collecting, analyzing and summarizing information from various sources. Ordered office furniture when necessary following approval from management team. Automated office operations by managing client correspondence and data communications. Processed financial documents, contracts, expense reports and invoices. Lagos State University
Bachelor of Arts
University of Surrey
Master of Science
University of Minnesota
Agile Software Development
Certified Scrum Master (CSM)
Agile Software Development
Reference upon request
Brand Logo
Best Staff 2019
References available upon request.