Call Center Patient Transporter
Resume:
Carolyn P. Williams-Anderson
Detroit, Michigan 48221
***************@*****.***
EXPERIENCE
Uber Technologies, Michigan — Driver (Contractor)
August 2015 - present
Transporting clients between requested places, ensuring a safe environment and ride, maintaining cleanliness of the exterior/interior, maintaining vehicle maintenance. Other related services as a contractor includes, food deliveries, package delivery and courier.
Detroit Medical Center, Harper/Hutzel — Patient Transporter
September 2008- 2012
Patient transporter conveys a wide range of duties to and from scheduled in-house appointments such as clinics, physiotherapy or non-urgent inter-hospital transfers with wheelchairs, movable beds/stretchers, O2 tanks, Iv pole, Lifting 50-630 lb-also great customer service.
Seven On Seven Hospital Parking Valet, DMC — Lead Greeter/Cashier
May 2001 - September 2008
Provided Greeter/Cashier Training, organized weekly meetings for greeters, ensured vital part of outstanding professional courtesy, assisted guests with vehicles during arrival/departure, collected payments for valet services, and secured customer keys.
Detroit Housing Commission -Program/Event Specialist
September 1991 -2001
Oversaw daily operations of programs and events for Detroit Public Housing Residents. Responsibilities; provided self-sufficiency programs for at risk youth 18 and older under HUD 24 CFR Regulations and Section 3 Compliance Laws. Grant for summer latchkey program, summer camps, summer lunch programs for 6 family developments, collaboration with the City Department for meals on wheels 7 senior sites, Midnight Basketball Program for at-risk youths who must attend a comprehensive literacy program through the collaborations of Detroit Police Department. Launched a Transportation pilot program for sen00ppppiors and resident council members.
EDUCATION
Wayne County Community College 5901 Connors —
August 2000 - incomplete General Studies
GPA 3.0 12/credits short of Associate of Arts
Charles Kettering, 6101 Van Dyke — General studies, Graduate
January 1979- 1983
GPA 3.1
SKILLS
Time management, verbal/written communication skills, detail oriented skills, organization, simple mathematical knowledge, critical thinking, professional communication skills, chauffeur license, excellent driving record Great customer service.
TECHNICAL SKILLS
Accounting software programs like SAP to process accounts payable, receivables, receipts, disbursements and vouchers, payroll bookkeeping/ERP software and presentation PowerPoint.
AWARDS
President/Resident Community Award, 1 Resident Advisory Board Committee Award, 1 Dennis Archer Public Service award
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