Accounts Receivable Customer Service
Resume:
Vickie L Kent
Mobile: 360-***-**** E-mail: *********@***.***
Highly motivated professional with a broad range of experience in the accounting field and in an office setting
Detail-oriented, strategic, customer service oriented with the ability to perform under tight deadlines
ACCOUNTING & APPLICATION EXPERIENCE
Accounting I & II
Income/Corporate Tax
Accounts Payable
Principles of Accounting
Cost Accounting
Payroll
Auditing
Accounts Receivable
SOFTWARES
Marathon
Turns
Solomon
DBA
Facts
Great Plains
Publisher
Quick Books
Outlook Excel Word Power Point
SKILLS
10-Key by touch
Phones
Copiers
Fax machine
Computer usage
Goal orientated
Communication skills Performance driven
Accountable Punctual
Time management
Great at problem solving
Collection experience Integrity Work ethics Honest/Trustworthy
Data Entry Customer Service Billing
EDUCATION & TRAINING
Associate Degree in Business -South Puget Sound Community College-Olympia, WA 2010- 2012
Full Charge Bookkeeping Diploma-Griffin College-Tacoma, WA 1988-1990
CAREER PROGRESSION
Accounting/HR Manager
Hogland Transfer Co., Inc 10/2023-06/2024
Prepare all journal entries and account reconciliations
Monthly B&O Tax reporting
Quarterly payroll tax reporting
Prepare end of year W-2’s, 1099 and ACA 1095 forms
Prepare annual US Census surveys
Recruiting, hiring and on boarding of new employees
Counsel and discipline employees when necessary
Ensure compliance with DOT and FMCSA regulation
Maintain fixed asset records and vehicle licensing
Administer company retirement plan
Prepare supporting documents for insurance and trust audits
Prepare monthly property and casualty insurance renewal
Prepare documentation for year-end tax return preparation
Special projects as assigned
Vickie L Kent
Mobile: 360-***-**** E-mail: *********@***.***
Financial Controller
Columbia Debt Recovery 04/2023-08/2023
Cash Flow management
Payroll Auditing
Financial reporting and analysis
Financial compliance
Improve efficiencies and reduce costs across the business
Interface with the external bookkeeping team
Licensing as required by various states
Senior Accountant
Deborah Larson CPA 10/2022-03/2023
Payroll
Reconcile Bank Statements and Credit Cards Statement in QuickBooks
Run payroll for Clients in QuickBooks on Desktop and On-line
Filed Monthly and Quarterly Sales Taxes
Accounts Receivable Specialist
Mechatronics 07/2022-10/2022
Responsible for verifying and posting payments
Verify accounts balances
Resolving and discrepancies
Payroll Admin
Permabilt 04/2022-07/2022
Prepare, complete and maintain all personnel files according to company policies in compliance with all state and federal regulation.
Update payroll system as needed to keep employee records current
Respond to all inquiries regarding payroll issues both internal and external as necessary.
Vickie L Kent
Mobile: 360-***-**** E-mail: *********@***.***
Accounting/HR 12/2017- 04/2022
Union Marine / Sea Ray Sport Yachts, INC.
HR-PAYROLL:
Prepare, complete and maintain all personnel files according to company policies in compliance with all state and federal regulations.
Onboard all Seattle new hires. Review completed paperwork for accuracy, inform details of benefits plans medical, dental/vision, 401k, Employee Assistance program, etc.
Review all new hire paperwork for accuracy for all stores.
Update employee manual as needed
Update payroll system as needed to keep employee records current.
Obtain all necessary information from departments and prepare payroll biweekly in an accurate and timely manner.
Respond to all inquiries regarding payroll issues both internal and external as necessary.
Manage Open Enrollment meetings annually for all stores.
Notify benefits management company of all new enrollments and terminations in a timely manner.
Complete and mail Cobra notifications to all eligible employees upon termination.
Manage all 401k transfers or withdrawals for all employees.
Year-end: box, label and store all payroll records and terminated employee files.
See that payroll records beyond their retention time period are shredded.
Prepare any required management reports in a timely fashion.
Develop systems to improve efficiencies and internal controls
BANKING:
Monitor and prepare all bank deposits for all stores daily as per company policy.
Periodically audit all cash on hand in all stores and immediately report any deficiencies.
Maintain detailed bank register reports ensuring agreement with GL.
Periodically (weekly/monthly depending upon time of year) reconcile customer deposits on record to the Trust Account to determine compliance and advise CFO about funds to transfer to main account if applicable.
Maintain hard copy records of deposits for all stores.
Year-end: Box, label and store banking records.
ACCOUNTS PAYABLES:
Code and input all payables.
Reconcile and pay monthly all manufacturer statements.
Create and maintain all vendor files.
Prepare and pay accurately all employee benefit payables.
Monitor and adjust customer accounts after completion of licensing.
Refund to customers overpayments of licensing.
Process and pay all vendor invoices in a timely manner.
Year-end: Box, label and prepare all payables for storage.
See shredding of all records as past Federal and State retention date requirements.
Review and manage Accrued Parts Liability schedule for any inconsistencies monthly.
Review and manage Inventory Sublet Repairs schedule for any inconsistencies monthly. Work with Service managers to correct issues.
Vickie L Kent
Mobile: 360-***-**** E-mail: *********@***.***
ACCOUNTS RECEIVABLE:
Prepare Accounts Receivable reports for Sales first business day each month.
Prepare Accounts Receivable reports for Service by store first business day each month.
Mail all customer statements no later than the end of the fifth business day of the month.
Review Owed to Customer accounts monthly and work with Sales and Service to resolve discrepancies.
Review and monitor aging for past due and problem accounts.
Communicate with management problem accounts.
Create and send past due and collection letters on problem accounts.
Send problem accounts for collection after discussing with service or sales manager.
Receive all incoming inquiries and respond in a timely and professional manner.
Prepare necessary reports required by management.
Miscellaneous
Mercury Co-op reporting and boat packages entry.
Monthly Sales Invoice Register: incorporate commission sheets and review packet for tax exempt documents where required.
Year-end: Box, label and store all Sales Analysis reports. Provide backup in absence of CFO.
Accounting Manager:
Guardian Northwest Title Co. Mount Vernon, WA 01/2017-07/2017
●Verifies, allocate and post detail of business transactions to subsidiary accounts in QuickBooks
●Summarizes details in separate ledgers or computer files
●Reconciles and balance bank accounts
●Compiles reports to show statistics such as cash receipts and expenditures, accounts payable and accounts receivable, profit & loss statement & Balance Sheet
●Payroll with Paychex and Pay Northwest
AR COD Rep
SanMar Corporation, Issaquah, WA 07/2012 – 01/2017
●Collection Work: Calling customers as needed for payment on past due and other
account issues
●Order Approval: Take necessary steps to provide timely approval of orders for assigned
accounts your own queue as well as teammates queues as needed
●Credit limits: Keeping customer within the credit limit guidelines given; obtaining the
dictates and through periodic file reviews.
●Phone Availability: Maintain a high level of availability for direct phone calls; being logged in and
auto in the phone system.
●Maintenance of Accounts: Keeping an account’s information current and accurate.
●Support activities for the Credit Dept. as may be needed or requested.
Vickie L Kent
Mobile: 360-***-**** E-mail: *********@***.***
Professional References
Allison Reeves-Helfen
Allison.h@26horthyachts
Chief Marketing Officer
Verlyn Kolmer
******.*@***********.***
Operations & Executive Assistant
Jace Romine
****.*@***********.***
Vice-President
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