Norma G Arguello
PROFESSIONAL OBJECTIVE
Looking to become an Administrative Professional for an established and large company to support internal operations in a fast-paced environment.
TECHNICAL SKILLS
•Excellent Organizational Skills Computer Proficiency
•Customer Service/ Customer Relations Data Entry
•12-Lines Phone System Management Filing
•Bilingual in Spanish/ English Notary Public
•MS Office (Word, Excel)
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Alldredge Gardens 7/2023---8/2024
Process accounts and incoming payments in compliance with financial policies and procedures
Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data
Prepare invoices to 3 different departments
Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
Verify discrepancies by and resolve clients’ billing issues
Facilitate payment of invoices due by sending bill reminders and contacting clients generate financial statements and reports detailing accounts receivable status.
Make any necessary appointments for any customer’s repairs.
PROFESSIONAL EXPERIENCE
Oncor Electric- Midland TX 05/2019- 08/2019
Administrative Assistant
American National Insurance- Midland TX 08/2016- 01/2019
Administrator/ Insurance Agent Support
Acid, Cement, Frac Specialists LLC 10/2014- 05/2015
Accounts Receivable
Midland Independent School District 1999- 2013
Communication Center Specialist
•Responsible for Student Records management out of the Administration Office Building
•Greet customers, visit procedures, handling accounts receivable, logging records in electronic database, handling transcripts.
•Heavy phone call volume management
•Dispatch and Secretarial duties as assigned
Secretary- Transportation Service, Central Office Student Records, Travis Elementary, Teacher Assistant
•Handled all word processing and typing. Entered data from reports, production items, shipping, and inventory, maintained computerized inventory of all parts, supplies, and products.
•Help plan and organize company functions.
•Answered the telephone and represented the company in a professional and businesslike manner.
•Researched and set up a voice mail answering system. Result: Saves time from both the receptionist and the customers.
•Created, organized. And set up information center for manuals and schematics. Results: Better access to needed information, and less time searching for it.
EDUCATOIN
Midland High School- Midland TX
High School Diploma