Human Resource Customer Service
Resume:
SHOAIB NAZIR
***** ****** ****, ********, ** ****3
*************@*****.***
SUMMARY
Organized and People-Oriented Human Resource Professional with expertise in instituing and sustaining processes and systems. Proficient in Microsoft Outlook, Word, Excel, Powerpoint and oracle. FLSA, EEOC, ADA, FMLA. Demonstrated skill in effectively coaching managers to minimize turnover and create a positive work environment.
A highly skilled translator with a command of English, Hindi, Hindko, Punjabi, and Urdu. Hands on experience in reading and rewriting documents for training material and instructional guides. Excellent communication and interpersonal skills including cultural awareness and sensitivities. Ability to adhere to interpretation standards and translation tools and procedures.
QUALIFICATIONS
● Translate full sentences quickly and accurately
● Proofread and edit written materials
● Rewrite manuals and create glossaries
● Bookkeeping in multiple languages
● Translating legal documents
● Excellent computer and word processing skills
● Great work ethic while demonstrating professionalism at all times
● Ability to review other translations
WORK EXPERIENCE
INTERPRETER
MUNICIPAL COURT OF
MIDWEST CITY, OK
Jan 2017- Current
Provide translating services in 6 different languages.
ASSISTANT MANAGER/TRANSLATOR
SEP 2014 SEP 2016
S&S Food Mart
Midwest City, Ok
● Translation liaison between owner and vendors
● Translating new hire paperwork and legal documents.
● Provide exceptional customer service
● Receiving and Stocking
● Execute purchase orders
● Cash handling and running reports
● Translating bookkeeping and banking documentation
Owner
January 2014March 2015
Ronny's Pressure Washer
Oklahoma City, Edmond, Midwest City and Moore areas
● Responsible for driving and the maintenance of company vehicles.
● Maintained dispatch services and managed employees.
● Construction contracts with new clients.
● Safety training and maintain compliances.
● Executing marketing and advertising plans.
● Training employees according to company policies and standards.
● Administrative duties including operating office equipment and various computer programs.
● Send and Receive emails including follow up.
Shift Manager
October 2013 January2014
Braum's Restaurant
Moore, Ok
● Provide customers with exceptional service.
● Cash handling and deposits.
● Opening and closing duties.
● Training new employees to be in compliance with OSHA standards.
● Prepare food according to company policies and standards.
● Problem solve while demonstrating a professional demeanor.
Manager
January 2011 September2013
Friendly Food Mart
Oklahoma City, OK
● Cash Handling and running reports.
● Interview potential candidates and conduct onboarding process.
● Loading and stocking merchandise according to company standards.
● Problem solving while providing exceptional customer service.
● Responsible for opening and closing duties.
● Keeping store in compliance with TSSA.
OPERATION MANAGER
JAN 2008 DEC 2010
THINK VENTURE GROUP.LLC
Oklahoma City, OK
● Management Development.
● Policy Development.
● FLSA, EEOC, ADA, FMLA.
● Compliance Reporting, Process Auditing, Productivity Improvement.
● Dealing with insurance companies/Benifits Planning/Sending and receiving fax and emails, scanning, filing etc..
● Applicant Screening/Employee Orientaion/Staff Coaching & Training.
● Sending and Receiving PO ( Purchase Orders )
● Manage and Facilitate overall issues and processes.
EDUCATION
AA Languages of Punjabi
Bachelor's Degree From Punjab University 2006
Other studies include Biology, Chemistry and Physics
REFERENCES
Jewell Bain
Co Worker
Garry Fields
Manager at Braum's
Shahid Ali
CEO of Thinkventure Group
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