Post Job Free
Sign in

Front Desk Medical Assistant

Location:
Posted:
August 28, 2024

Contact this candidate

Resume:

Franchesca Webster

I want to obtain a position where I can better meet the needs of others. As well as advance in my career.

Fort Wayne, IN 46816

************@*****.***

+1-269-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Night Auditor

Courtyard by Marriott-Fort Wayne, IN

March 2024 to Present

• Coordinated with maintenance personnel to address any facility issues that arose during the night shift

• Responded promptly to emergency situations such as fire alarms or medical incidents, following established protocols

• Conducted regular inspections of public areas to ensure cleanliness and safety standards were met

• Trained new front desk employees on night audit processes and procedures

• Prepared daily reports summarizing hotel occupancy rates, revenue, and other key metrics for management review

• Resolved customer complaints and issues in a timely manner to ensure guest satisfaction

• Managed front desk operations during overnight shifts, including guest check-ins and check-outs

• Performed nightly audits of hotel financial transactions, ensuring accuracy and compliance with company policies

• Balanced cash drawers and completed end-of-day accounting procedures accurately Claims Adjudicator

Indiana Department of Workforce Development-Indianapolis, IN February 2022 to January 2023

• Answer phones, make phone calls

• Make determination based on the information provided from both parties.

• Investigate claims

• Send letters

• Verify alien status

• Remote

• Working on computers

• Connect vpn

Robert half

Unemployment Insurance Agency-Kalamazoo, MI

June 2020 to March 2022

• Remotely work

• Answering phones, emails, Chat

• View account with personal information

• Handling/Resolving customers complaints in regards to accounts

• Working on computers and vpn network

• Efficient in Excel, Microsoft Word, Google Docs.

• Lead( helped agents while on phones and or chats with claimants)

• Detailed oriented

Key Holder

Dollar General-Fort Wayne, IN

June 2020 to October 2021

• Open and close the store.

• Court money and make sure store has what it needs to succeed.

• Train new members as asked by sighing manager.

• Unload truck and place inventory on shelves, recover shelves Manager

FIVE STAR STORE IT-Kalamazoo, MI

March 2018 to October 2018

Managed 1 or more storage facility.

• Collected money

• Rented out storage units

• Worked in Microsoft Word, Excel

• Office 365

VISITING

Physicians Association-Portage, MI

August 2017 to November 2017

Medical Assistant

● Performing Vitals, injections, blood draws

● Call to confirm appointments

● Administering vaccines and medication as needed

Medical Assistant Extern/Employee

FAMILY HEALTH CENTER-Kalamazoo, MI

August 2016 to August 2017

Performing vitals; EKG, blood draw, and administer injections & vaccines

• Efficient in Microsoft word and Excel

• Rooming patients for multiple providers

• Scheduling appointments, send out referrals

• Entering information into EHR and EPIC

• Setting up patients rooms based on the expected procedure

• Train/ mentor incoming employees on how to use EPIC HOUSEKEEPING

BORGESS HEALTH AND FITNESS CENTER-Kalamazoo, MI

July 2013 to June 2015

• Familiar with OSHA Standards

• Customer service

• Clean rooms, hallways, lobbies, locker rooms showers, elevators, stairways, and other areas so that the Health standards are met.

Enviormental Services

BRONSON METHODIST HOSPITAL-Kalamazoo, MI

October 2012 to July 2013

Environmental Services

• Resolve customer complaints

• Familiar with OSHA Standards

• Cleaned patient rooms, offices, and surgical units, and set up for incoming patient. Education

Bachelor's degree in Bachelor of science in counseling Grand Canyon University - Grand Canyon, AZ

November 2020 to Present

Associates of Arts in Liberal Arts

Kalamazoo Valley Community College - Kalamazoo, MI December 2019

Medical Assistant Certificate

Ross Medical Education Center - Portage, MI

September 2016

Skills

• MEDICAL ASSISTANT (1 year)

• ELECTROCARDIOGRAM (1 year)

• CHARTING (2 years)

• BILLING

• EPIC (1 year)

• EMR Systems (Less than 1 year)

• Patient Care (4 years)

• Medical Coding

• Environmental Services

• Experience Administering Injections (2 years)

• Phlebotomy (1 year)

• Medical Records (Less than 1 year)

• Triage

• Leadership (3 years)

• Vital Signs (2 years)

• VPN (4 years)

• Typing (10+ years)

• Medical office experience

• HIPAA (5 years)

• Medical receptionist

• Medical scheduling (1 year)

• ICD-10

• Anatomy Knowledge

• Hospital Experience

• Clerical Experience

• Insurance Verification

• Medical Billing

• Medical Terminology

• Computer Networking

• Laboratory Experience (2 years)

• Microsoft Powerpoint (10+ years)

• Google Docs

• Documentation review

• Cash handling

• Heavy lifting

• Customer service

• Typing

• Live chat

• Hospitality

• Store management

• Clerical experience

• HIPAA

• Medical terminology

• Computer networking

• Google Docs

• VPN (2 years)

• Vital signs

• Laboratory experience

• Hospital experience (5 years)

• Mentoring

• Phone etiquette

• Data entry

• Cash register

• Guest services

• Supervising experience

• Bookkeeping

• Leadership

• Proofreading

• Medical records

• Anatomy knowledge

• Documentation review

• Epic

• Medical coding

• EMR systems

• Photography

Certifications and Licenses

driver's license

CPR Certification

Driver's License

Additional Information

• Medical Terminology • Injections

• Administering Medication • Medical Coding, insurance billing

• Vital Signs • Computer Skills

• Electrocardiogram • Patient Charting, EMR, EPIC

• Registered Medical Assistant, American Medical Technologist exam passed August 2016



Contact this candidate