Data Analysis AI ML Engineer

Sony Augustine

Junior AI/ML Engineer

Beaverton, Oregon

848-***-**** ********@*****.***

LinkedIn - https://www.linkedin.com/in/sony-augustine-2b6a11238/

Professional Summary

Motivated AI/ML Engineer with 2 years of experience in developing, implementing, and optimizing AI solutions, backed by 6+ years in IT. Skilled in machine learning, deep learning, and natural language processing, with strong expertise in designing end-to-end AI lifecycle management systems. Adept at collaborating cross-functionally to deliver cutting-edge AI solutions that drive business growth.

Experience

Junior AI/ML Engineer (Remote) Vofox Solutions

March 2023 - To Present

AI-Powered Customer Assistant with RAG and Tool Access:

Designed and implemented an AI-based customer assistant using AWS Bedrock and LangGraph, integrated with pgvector for efficient knowledge retrieval.

Improved client website visitor engagement by 43% and boosted complaint resolution efficiency by 54%.

Predictive Modeling & Data Analysis:

Conducted end-to-end AI lifecycle management: data preprocessing, model training, evaluation, and deployment.

Applied regression models, classification techniques, and advanced evaluation methods using TensorFlow, scikit-learn, and Python libraries.

Intelligent Telegram Bot Development:

Developed a GPT-4-powered Telegram bot with task automation and real-time notifications using Python and the Telegram API, improving query resolution accuracy and user satisfaction.

Full Stack Web Developer Intern (Remote) Luminar Technolab

June 2022 — March 2023

Gained hands-on experience in full-stack development, including front-end (HTML5, CSS, JavaScript) and back-end (Django, Flask) technologies.

Built and deployed responsive and scalable web applications.

Software Engineer HCL Technologies

July 2011 — February 2016

Diagnosed and resolved technical issues in production environments, ensuring minimal downtime.

Managed batch job monitoring, incident management, and technical troubleshooting.

Skills

Proficient

Python

Data Analysis

Data Preprocessing

AI Algorithms

Deep Learning

NLP

TensorFlow

Scikit-Learn

RAG Pipelines

LangChain

LangGraph

JupyterLab

Git

SQL

Intermediate

Data Structure

Keras

AWS

Statistical Modeling

Data Visualization (Matplotlib, Seaborn)

LLM’s

ML Algorithms

HTML5 & CSS

Django Framework

GitHub

Docker

CI/CD Pipelines

GenAI

VectorDB

AI Agents

Async Programming

Basic

Azure

Google Cloud

C++

Power BI

Education

Master of Computer Application (MCA)

Sikkim Manipal University (August 2011 — December 2013)

Bachelor of Computer Application (BCA)

Mahatma Gandhi University (June 2008 — June 2011)

Certifications

AZ-900 Certified, Azure Fundamentals, Microsoft

Machine Learning A-Z – Completed certificate - Udemy

LangChain for LLM Development – Completed Certificate – DeepLearning

Web Development completion Certificate

Full Stack Web Development Certificate, National Council of Technology and Training

Projects

AI Strategy and Innovation for Customer Support:

oPlanned and implemented AI strategies to address customer service inefficiencies.

oImproved customer support systems by developing models that analyze patterns and provide actionable insights.

Algorithm Development for Predictive Insights:

oDesigned algorithms to identify patterns using deep learning techniques such as CNNs and LSTMs.

oOptimized model accuracy with techniques such as hyperparameter tuning and feature engineering.

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