Liability Claims Insurance Adjuster
Resume:
Wykiza Brock
Milton, Florida 32570
Email: **********************@*****.***
Cell: 850-***-****
Xactnet Address: BROCK.MILTON.FL.6
Objective: Dedicated hardworking insurance adjuster with 16 years of experience in investigating first & third party property & liability claims. Seeking to handle property & liability claims for your company. Qualifications & Abilities:
Wide experience with property losses such as fire, wind, water, hail, mold, theft, vehicle, biohazard, & vandalism.
Perform field investigations of damaged properties such as primary residences, secondary residences, condo units, rental properties, and businesses.
Ability to investigate and assess damage to property.
Handle claims involving dwelling, other structures, personal property, ALE, building, & business personal property coverage.
Communicate effectively with insured’s, attorneys, agents, examiners, managers, and public adjusters.
Reach and negotiate fair settlements with insured’s and public adjusters.
Work appraisals, attend mediations, handle large losses between $100 - $200k.
Write damage estimates, and create roof diagrams, exterior diagrams, and room diagrams.
Take recorded interviews when necessary and summarized them.
Obtain police reports.
Deep knowledge of various types of policies & endorsements to include: DP1, DP3, HO3, HO4, HO6, and HO8.
Proficient with Xactimate 28, Xactanalysis, Symbility Mobile Claims, Symbility Claims Connect, Microsoft Word, Excel, Outlook, Google Maps, Team Viewer, Eagleview, Weather Underground, StrikeNet, & Hail Trax.
Strong time management skills and organization skills
Report in a timely manner and keep a good diary.
Primarily handle task assignments.
Ability to work independently with minimal supervision.
Ability to climb to conduct roof inspections, ability to stoop, kneel, crouch, or crawl in confined spaces, ability to lift ladders.
Valid driver license.
Professional Experience:
Olympia Claim Services – Paola, Kansas- Independent Insurance Adjuster 2022-Present Work first party property claims for Tower Hill, Ocean Harbor, Southern Vanguard, Universal Property & Casualty, Risk Placement Services, and Commercial Loss for NARS. Advanced Adjusting – Hurst, Texas – Independent Insurance Adjuster 2022-Present Worked Hurricane Ian claims. Daily claims in Panama city for Tower Hill. Sedgwick – Mandeville, Louisiana – Physical Loss Control Consultant 2020-2021 Perform loss control inspections for insurance agencies and insurance carriers. Complete surveys, draw diagrams, and take photos of properties.
CRU Adjusters – Colleyville, Texas - Independent Insurance Adjuster 2019-Present Work first party property claims for Citizens, Assurant, National General. Third Party Liability claims for Federated National for HO3 and HO 6 policies, take recorded statements, investigate claims, write estimates, and write reports.
Pacesetter Claims Service – Catoosa, OK – Independent Insurance Adjuster 2016 – 2022 Work HO3, HO6, DP1, and DP3 storm claims for Tower Hill Insurance Group during Hurricane Hermine & Hurricane Matthew. Worked residential QBE storm claims during Hurricane Harvey. Deploy to disasters as needed.
Insurance Claims Unlimited – Tarpon Springs, FL - Independent Insurance Adjuster 2014 – 2020 Work HO3, HO6 DP1, and DP3 daily claims for Homeowners Choice, FIGA, Frontline, Southern Fidelity, Bankers/Command Claims. Worked hurricane Matthew, and Michael claims. Worked Hurricane Harvey storm claims for Lloyds of London, Bankers/Command Claims, and Peninsula Insurance Bureau. Bayside Insurance Adjusters – Miami Shores, FL - Independent Insurance Adjuster 2005-Present Work HO3, HO4, HO6, HO8, DP1, and DP3 daily claims large and small, appraisals for Universal Property & Casualty Insurance Company. Handled commercial general liability claims for Nova Casualty. Handled commercial claims for FIGA. Handled residential storm claims during Hurricane Wilma, Hurricane Hermine, & Hurricane Matthew for UPCIC. Handled storms claims for Peoples Trust Insurance Company during Hurricane Irma.
G. Brock Enterprises, Inc. d/b/a Brock Builders, Milton, FL – Estimator/Project Manager 2004 - 2008 Communicated effectively with clients, staff adjusters, independent adjusters, and various subcontractors. Scoped residential losses and wrote repair estimates. Prepared material take off lists. Managed jobs. Worked on losses due to the following perils: fire, smoke, mold, water, lightning, theft, vandalism, hail, and hurricane. Attended pre-bid conferences and bid openings. Worked on residential construction jobs due to Hurricane Ivan, and Hurricane Dennis.
Education:
Accredited Claims Adjuster Designation Pensacola Junior College, Pensacola, Florida, February, 2005 FEMA Professional Development Series Certificate Florida, January, 2005 Bachelor’s Degree in Risk Management/Insurance Florida State University, Tallahassee, Florida, December 2003 Associate of Arts Degree Pensacola Junior College, Pensacola, Florida, May 2001 Diploma from Pace High School, Pace, Florida, May 1998 Licenses:
Florida All Line Adjuster License P175476
Texas All Lines Adjusters License 2229599
Alabama Property & Casualty License 0689153
Mississippi Property & Casualty w/Workers’ Comp 10921341 Louisiana Property & Casualty 1179325
Georgia License Property & Casualty 3734369
Professional References:
Joshua Smith 850-***-****
Ernest Marquez 305-***-****
Mark Buggica 813-***-****
Ben Dials 954-***-****
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