Los Angeles Service Coordinator

SKILLS

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Negotiating

Contract Drafting

Resourceful

Research

Innovation

Interpersonal

Leadership

Supervisor

Analytical

Organizational

Mentoring

Scheduling

Compliance

Public Speaking

Event Planning

PROFESSIONAL EXPERIENCE

Westside Regional Center, Culver City, CA 2020- Present

Service Coordinator

Provides case management and crisis intervention services for adults

Assists and develops customized plans and service links to individuals

Works with law enforcement agencies, Courts and medical facilities to develop service plans for forensically involved clients

GOODWILL SOUTHERN CALIFORNIA, Los Angeles, CA 2017 - 2020

Intake Specialist – Supportive Employment

Served as liaison to the employer and helped over 50 participants weekly to integrate into workplace

Oversaw the completion of daily tasks assigned to participants with disabilities

Identified and alerted site supervisor to potential needs for reasonable accommodations

Ensured compliance with work rules, safety requirements and ADA

MV TRANSPORTATION, Van Nuys, CA 2016 - 2017

Customer Service Representative - Call Center Lead

Supervised over 21 people

Inputted rider information into databases and answered customer inquiries related to transportation requests

Assisted with employee time sheets and submitted daily reports to upper management

LOS ANGELES CITY ATTORNEY'S OFFICE, Los Angeles, CA 2015- 2016

Victim Assistance Program

Processed and completed state forms on behalf of survivors

Screened cases referred by law enforcement, prosecutors, and non-profit agencies/organizations

Referred survivors to appropriate community agencies and served as a champion for their justice

Explained court procedures and provided court services

LONG BEACH COMMUNITY ACTION PARTNERSHIP, Long Beach, CA 2013 - 2014

Program Coordinator for Men Making A Change (MMAC)

Secured housing, medical services and transportation for over 75 client’s

Managed multiple social media platforms to inform the community about program highlights and events

Los Angeles Department of Recreation & Parks, Los Angeles, CA 2006- 2016

City of Los Angeles Administrative Intern II

Performed duties to assist clients with housing, medical services and transportation

Prepared board reports and updated multiple city databases

Attended board meetings on behalf of the Executive Director

Disseminated information to members of the public via phone, email, and mail

EDUCATION

Juris Doctorate

University of New Hampshire School of Law, Concord, NH (May 2011)

Master in Law (International Criminal Law and Justice)

University of New Hampshire School of Law, Concord, NH (June 2011)

Bachelor of Science - Political Science, Cum Laude

Morehouse College, Atlanta, GA (May 2007)

Candidate for Masters of Social Work

University of Denver, Denver Colorado (Class of 2024)

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