Administrative Assistant Data Entry

Thomas Williams

Charlotte NC twilliams@****@*****.***

PROFESSIONAL SUMMARY

Hard-working professional with years of experience and proven knowledge of business administration and marketing. Aiming to leverage my skills to successfully fill the business administration role at your company.

SKILLS

·Excellent verbal and written communication skills

·Strong teamwork and relationship-building skills

·Demonstrated ability to manage projects and multitask

·Meets deadlines in a fast-paced environment

·Exceptional problem-solving skills

·Conceptual, creative thinker-who can thrive in a fast-paced environment

·Ability to be proactive and flexible in the face of change and last-minute requirements

·Data Entry

·Spreadsheet Management

·Filing

·Clerical Support

·Office Administration

·Microsoft PowerPoint

·Meticulous Attention to Detail

·Microsoft Word

·Recordkeeping

·Microsoft Excel

·Prioritization

·Customer and Client Relations

WORK HISTORY

ADMINISTRATIVE ASSISTANT 03/2023 to CURRENT

Mecklenberg County Charlotte

·Restocked supplies and placed purchase orders to maintain adequate stock levels.

·Executed record filing system to improve document organization and management.

·Scheduled office meetings and client appointments for staff teams.

·Secured and properly handled confidential data to protect against unauthorized access, improper transmission and unapproved disclosure.

·Developed in-depth knowledge of client business and industry through direct interaction while working on various aspects of engagement.

·Maintained complete records of client tax returns and supporting documentation in secured areas.

·Collaborated with clients to answer questions and provide advice on tax matters.

·Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

·Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

ADMINISTRATIVE ASSISTANT 12/2021 to 03/2023

Wells Fargo

·Provide administrative support for efficient office operations

·Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

·Executed record filing system to improve document organization and management.

·Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

·Developed strategies to streamline and improve office procedures.

·Assisted coworkers and staff members with special tasks on daily basis.

·Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

·Opened and properly distributed incoming mail to promote quicker response to client inquiries.

·Transcribed and organized information to assist in preparing speeches and presentations.

ADMINISTRATIVE ASSISTANT 10/2018 to 11/2021

New York Department of Education

·Provide administrative support for efficient office operations

·Surpassed team goals by partnering with colleagues to implement best practices and protocols.

·Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

·Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

·Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.

·Completed forms, reports, logs and records to quickly handle all documentation for human resources.

OFFICE COORDINATOR 05/2013 to 10/2018

New York City Department of Parks

·Organizing office operations and procedures

·Interacted with customers by phone, email, or in-person to provide information.

·Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.

·Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.

·Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.

·Tracked records, filed documents and maintained communication between clients to manage office activities.

·Managed compliance to keep organization operating within legal and regulatory guidelines.

JOB DEVELOPER 03/2008 to 04/2013

Goodwill Industries/Maximus

·Instructor for BTW (Back to Work) clients re-entering the workforce

·Demonstrated respect, friendliness and willingness to help wherever needed.

·Worked effectively in fast-paced environments.

·Worked well in a team setting, providing support and guidance.

·Identified issues, analyzed information and provided solutions to problems.

·Created and delivered HR training sessions to staff, managers and executives.

·Developed and implemented onboarding and orientation programs for new employees.

·Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

·Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

·Collaborated with managers to identify and address employee relations issues.

EDUCATION

HIGH SCHOOL DIPLOMA Business

BENJAMIN FRANKLIN HIGH SCHOOL, MANHATTAN, NY

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