Credit Card Customer Service

Khalid Abdeljalil

TELEPHONE: 929-***-****

EMAIL: ************@*****.***

Restaurant Manager looking to expand knowledge & skills for future business

EXPERIENCE

Sarabeths, New York, Tribeca — Bartender

January 2024 – July 2024

Skilled in crafting classic and contemporary cocktails.

Engaged with guests to tailor drinks to their preferences.

Catered to all passengers to provide food and beverages

Ensure the quality of service provided was upheld according to company policies

Handle all credit card transactions following proper credit card compliance procedure.

Swahili Village, Newark, NJ — Manager

FEBRUARY 2022 – NOVEMBER 2023

Worked together with the entire Swahili team to ensure we delivered the best restaurant/ lounge experience to each patron.

Managed bar inventory and trained junior staff in mixology techniques.

Conducted proper food safety procedures and primed a clean sanitary dining spaces.

Bartended beverages and educated customers about the food and drink menus.

Handle all credit card transactions with credit card compliance procedures.

Yves, New York, NY — Line Cook, Server, and Food Runner

APRIL 2012 - NOVEMBER 2018

Prepare and stock food items for daily menus.

Cooking food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards.

Serve tables and provide outstanding customer service.

Il Mulino New York, NY — Busser, Server & Bartender

DECEMBER 2010 - JULY 2019

Over 5 years of experience in this fine dining environment

Provided exceptional service and created memorable dining experiences

Maintained in-depth knowledge of menu items and wine pairings

Handle all credit card transactions with credit card compliance procedure

Provide excellent customer service to all guests.

Attend, serve, & clean tables.

Outstanding interpersonal and communication skills

Cut, prepare, and organize garnishes and other utilities used within the bar

EDUCATION

Midwood High School, Brooklyn, NY — HS Diploma

SEPT 2009 - JUNE 2013

SKILLS

Outstanding Communication Skills

Great Customer Service

Thrive in fast-paced, high-end environments

Leadership Skills

Team Oriented

Open minded to new ideas

Problem solver & critical thinker

Willing to learn & accept constructive criticism

Responsible & Uphold Accountability

POS systems

Scheduling

Inventory Spreadsheets

LANGUAGES

English (fluent)

Spanish (Novice)

Arabic (fluent)

Contact this candidate