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United States Customer Service

Location:
Denver, CO
Salary:
$65,000 a year
Posted:
October 07, 2024

Contact this candidate

Resume:

Contact

**** ****** *****, **** ***

Denver, Colorado 80216

************@*****.***

www.linkedin.com/in/luis-

lopez-4703aa103 (LinkedIn)

Top Skills

Sales and Marketing

Sales Operations

Sales Management

Luis Lopez

--

Denver, Colorado, United States

Summary

• 10+ years of Management and Administrative experience

• 10+ years of experience in accounting and payroll

• 10+ years of experience in inventory tracking and reporting

• Extremely proficient in sales, networking, marketing, and communication

• Strong customer service skills in any environment

• Professional and dedicated work ethic

• Capable of working individually or with a group or team

• Strong production while working with a deadline or in a fast pace environment

• Profound training and experience with Microsoft Office: Word, PowerPoint, Excel, and Outlook

• Proficient with many inventory and point of sales tracking systems including METRC, Flowhub,

BioTrack, MJFreeway, Lightspeed, and Adilas

• Bilingual (English and Spanish)

Experience

Premier Harvest Unlimited

Owner / Co-Founder / Chief of Operations and Compliance January 2020 - Present (4 years 9 months)

Duncan, Oklahoma, United States

• Oversee Sales and Production

• Overseer of Inventory and Distribution

• Facilitating and retaining state and federal compliance for all company operations

• Director of distribution for a commercially licensed, multi-state, wholesale cultivation operation

• Responsible for facilitating and managing all company wholesale and vendor purchases

• Maintain accurate recordkeeping of all company invoices and manifests

• Oversee Accounts Payable as well as payroll

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• Developed all company standard operating procedures

• Applied for and secured all licensing requirements

• Maintained all compliance and regulation requirements from building inspections, fire code, sales regulations,

and legal expectations

• In charge of company finances, taxes, and all company bills PREMIER HARVEST LLC

Owner/ Co-Founder

April 2017 - January 2020 (2 years 10 months)

Denver, Colorado, United States

• Harvest Solutions Consulting

• Coordinate multiple harvest crews for large commercial cultivation facilities

• Responsible for 50% of business operations including, but not limited to; business management, account

acquisition and management, and marketing/advertising, crew member recruitment/development

• Responsible for administering schedules

• Oversee Accounts Payable as well as payroll

• Assuring and retaining retail compliance

• Monitoring and supervising general management and retail functions

• Oversaw crews as large as 30 on a daily basis

Southwest Alternative Care / Kaya

Assistant Director of Logistics and Distribution

December 2016 - June 2017 (7 months)

• Oversaw all daily operations for all facilities

• Oversaw inventory tracking for two industrial cultivation facilities as well as two commercial storefronts

• Responsible for facilitating and managing all company wholesale and vendor purchases

• Retained accurate recordkeeping of all company invoices and manifests

• Handled all aspects of wholesale trim transactions (recordkeeping, managing and executing sales,

maintaining wholesale customer relationships, overseeing cash flow, etc.)

• Monitoring and supervising general management and retail functions

• Managing and transportation of all retail inventory

• Assuring and retaining retail compliance

• Facilitated all communication between retail staff and administrative management

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Laconte's Clone Bar and Dispensary

Senior Purchasing Manager

September 2015 - December 2016 (1 year 4 months)

Greater Denver Area

• Oversaw all daily store operations

• Oversaw all company inventory for two retail locations as well as two production facilities

• Store key and alarm code holder

• Responsible for all company wholesale purchases

• Full time store opener and closer

• Facilitated company compliance

• Facilitated transition from Biotrack to Flowhub as company POS and inventory tracking system

CROWDED GROUP, INC

Store Manager

February 2015 - September 2015 (8 months)

Denver, Colorado, United States

• Fully trained Manager on Duty

• Store key and alarm code holder

• Full time store opener and closer

• Fully accountable for all sales and transactions

• Fully accountable for all registers/cash drops/store inventory at the end of every night

• Helped facilitate two store’s conversions from Medical to dual use centers

• Full METRC training, as well as Lightspeed, Adilas, MJ Freeway, and any POS system capable or trained.

• Have spent full time work in the grow as well in order to fully understand the business from seed to sale

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