Human Resources Specialist
Resume:
Dawn Handon
Email: *********@*****.***
U.S. Citizen
SUMMARY
Self-motivated Human Resources Specialist with over ten years of extensive experience in federal and private sector human resources. Scope of expertise includes recruitment and staffing, compensation/benefits, senior executive appointments and transfers, employee relations, engagement, and outreach. Experienced Freedom of Information Specialist with proven ability to effectively manage responses. Customer driven with strong interpersonal and communication skills. Demonstrated ability to handle competing priorities efficiently resulting in the successful achievement of company-wide human resource goals. PROFESSIONAL EXPERIENCE
Human Resources Specialist (Team Lead)
United States Patent &Trademark Office
RiVidium Triple Cyber Inc
Alexandria, VA
Febraury-2024 - Present
Conduct new employee orientation. Provide preemployment benefit information to include, health and life insurance, Thrift savings plan (TSP), and veteran’s benefits. Coordinate and assist with the job offer process
Analyze issues, problems, and assist with inquires such as application issues, retirement benefits, and recruitment statuses. Manage and maintains visibility over all RPAs and provide advice/assistance in all stages of the recruitment process.
Verify accuracy of personnel action and resolves discrepancies. Review and determine nature of actions (e.g., merit promotion, external recruitment, noncompetitive appointment, career program, etc.)Answer questions and advise supervisors on data related issues to include processing unique and unusual personnel actions.
Develop, review, identifies, and initiate actions using National Finance Center
(NFC) system. Process data reports using NFC. Monitors and initiates actions to resolve discrepancies with NFC human resources error control reports.
Provide and apply a comprehensive body of Hunan Resources rules, procedures, and technical methods necessary to support a staffing function.
Serves as a technical expert in a variety of formal and informal meetings to provide training and present information on current HR topics for managers, and supervisors.
Participates in user acceptance training (UAT) for various CHRIS, USA Staffing Hiring, and other automated system upgrades; system changes; or troubleshooting at the request of management.
Dawn Handon
Email: *********@*****.***
U.S. Citizen
2 Page
Management Analyst III (JMD-OHR)
Department of Justice
CGI Federal
Washington, DC
November 2022– February 2024
Provides administrative program management support and coordinates a variety of personnel actions for human resources packages and organizational charts (e.g., appointments, transfers, details, promotions, salary changes, delegations of authority, etc.).
Assist with facilitating training to supervisor and employees on benefits program. Counseling and advising employees of advantages of TSP, providing information to employees of available benefits.
Comprehensive knowledge of human resources management policies, practices, techniques, procedures and theories; operational HR rules and regulations; Federal laws; Executive Orders, Comptroller general decisions and OPM regulations applicable to human resources administration. Responds to Freedom of Information requests to include performing record research and coordinates document redaction
Provides HR management information, advice, and assistance to human resources staff and supervisors. Communicate (both orally and in writing) complex technical HR resources issues in a clear, concise, and logical manner to all levels within and outside the organization.
Skill in utilizing HR information systems and software application and maintaining documents (e.g., WebTA, National Finance Center (NFC), Electronic Official Personnel Folder ( eOPF), EmpowerHR, and personnel processing systems.
Developed and implemented new or modified guidelines to streamline work processes and operations to improve the effectiveness, efficiency, of timeliness of work processes and information dissemination
Dawn Handon
Email: *********@*****.***
U.S. Citizen
3 Page
Human Resources Recruiting Specialist
The National Academies of Science
Washington, DC 20001
April 2022 – November 2022
Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
Coordinates with hiring managers to identify current staffing needs.
Writing job descriptions and posting to relevant media platforms.
Source potential candidates through online channels (e.g. social platforms and professional networks).
Screening applicants for competencies within the job requirements.
Presenting the resumes of the most suitable candidates to the hiring manager.
Schedule telephone, video, or in-person interviews with manager and candidates.
Keeping track of all applicants as well as keeping applicants informed on the application process.
Perform reference checks, background and prepare security clearance package.
Offering job positions and completing the relevant paperwork in coordination with candidate.
Organized and attend and administer job fairs and recruitment events.
Fostered long-term relationships with past applicants and potential candidates
Facilitate the Pre-Employment and employee onboarding process for all new hires and lead first day of orientation
Excellent verbal and written communication skills Human Resources Benefits Specialist
Maximus Federal
Reston, VA 20190
June 2021 – March 2022
Provide support in the administration of all benefit and retirement programs, including, but not limited to medical, dental, vision, PTO, life insurance, short and long-term disability, Service Contract Act (SCA) obligations and 401(k).
Provide key support for the annual Open Enrollment projects, including presenting benefit plans and/or changes to employees.
Manage limited scope projects with the best practices in project management and ability to meet deadlines with a high degree of accuracy.
Collaborate with external vendors and consultants, as well as internal communications experts, to develop ongoing benefits communications that engage employees using various tools and modes of communication.
Partner with the Maximus Wellness team to administer and maintain company wellness initiatives.
Provide support to maintenance of Summary Plan Descriptions, Plan Documents, Benefit Summaries and Summary of Benefits and Coverage (SBCs). Dawn Handon
Email: *********@*****.***
U.S. Citizen
4 Page
Manage the benefits obligations related to the payroll transformation, ensuring proper representation and documentation of integrations and feeds to vendors/related systems.
Manage the paid time off program, ensuring proper programming by liaising with HRIS and documenting the process.
Updating the paid time off program (including sick leave) for state and local requirements as they change.
Maintain awareness of changes to laws, regulations, and Executive Orders that might affect the Company’s SCA and Wage and Hour obligations, and assist with internal processes and change management, as needed.
Lead Human Resources Specialist
N Street Village
Washington, DC 20005
June 2015 – June 2021
Coordinate and manage the full life cycle recruitment process to include drafting and posting job announcements using ICIMS recruitment software, conducting minimum qualifications, interviews, pre-employment screening, extending tentative and firm job offers, new employee orientation, and onboarding.
Review work products of junior level specialists for accuracy and sound regulatory guidance.
Manage hiring events to identify and scout top talent and secure a pipeline of recruits.
Prepare and review compensation packages to make salary determinations in compliance with N Street Village’s pay policy.
Developed and implemented standard operating procedures for the following: Recruitment, Onboarding, and Performance Management.
Provide technical and advisory guidance to case manager and program staff regarding all aspects of the recruitment and staffing process in accordance with Department of Human Services guidelines.
Analyze data to identify potential issues, develop conclusions and recommendations and prepares reports and present relevant findings.
Upload tentative selectee application package with salary requirements into Paychex HR system to initiate the onboarding process. Conduct background checks, fingerprints security clearance, and employee eligibility verifications via E-Verify.
Implement new hire orientation and employee recognition programs.
Initiate and terminate employee benefits, process qualifying life events, and facilitate open season via BenefitMall.
Provide assistance to employees and managers regarding timekeeping and leave accruals.
Facilitate timely performance and mid-year evaluations for 220 employees.
Maintain and update employee personnel and performance management records via Paychex Flex. Run benefits, separation, census, terminations, and ad hoc reports in Dawn Handon
Email: *********@*****.***
U.S. Citizen
5 Page
Paychex Flex. Distribute reports to senior leadership for data analysis, budgeting, and annual reporting.
Develop and draft human resources policies, directives, and standard operating procedures to ensure compliance with the Department of Human Services and N Street Village guidelines.
Respond to employment related inquiries for applicants, employees, and supervisors within 24 hours of receipt.
Participate in employee relations matters (disciplinary meetings, misconduct and performance, terminations, and EEO investigations).
Create and distribute internal communications regarding personnel status changes, benefits, or company policies.
Administer medical, dental, vision, short and long-term disability, 403B and workers compensation benefits to approximately 220 employees.
Assist in the processing and correcting of payroll actions in Paychex for all N Street Village employees.
Senior Benefits Specialist
Howard University Hospital
Washington, DC 20009
September 2011 – June 2015
Served as an intermediary between employees, insurance carriers, third-party administrators, and agents. Answered questions, resolved issues, verified individual retirement account (IRA) funds transfers to 403B accounts, and facilitated benefit claims
(life insurance, unemployment insurance and Flexible Spending Account (FSA)).
Assisted employees with benefit related questions and resolved administrative problems.
Processed benefit packages for 300 employees (enrollments and separations, 401(k) distributions, loans, hardship withdrawals, employee stock purchase plans (ESPP) for new hires.
Monitored and processed unemployment insurance claims; prepared specialized reports and provided employment documentation to the Department of Employment Services
(DOES).
Served as primary contact and administered company benefits via the Automatic Data Processing (ADP) system (medical, dental, flexible spending, 401K, and COBRA) for 600 employees.
TRAININGS/CERTIFICATIONS
Employment Law 2019
Dealing with Difficult People 2019
Delivering Exceptional Customer Service 2017
Dawn Handon
Email: *********@*****.***
U.S. Citizen
6 Page
Comprehensive Guide to Human Resources Management 2016 Federal Medical Leave Act Compliance 2015
Essentials of Human Resources Law 2015
EDUCATION
Advanced Diploma
Largo High School
Largo, MD 20774
REFERENCES
Available Upon Request
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