Food Service Medical Assistant

*** * **, **** *, CHESAPEAKE, ***** • *************.**@*****.*** • 757-***-****

ERICA SPEARMAN

PROFESSIONAL SUMMARY

Team Associate with a diverse 4-year background in retail, food service, and medical assistance, excelling in inventory management, customer service, and financial accuracy. Demonstrates a visionary approach to optimizing store layouts and kitchen operations, significantly enhancing customer and diner satisfaction. Proficient in medical tasks such as administering injections and conducting vital assessments, ensuring adherence to medical standards.

EMPLOYMENT HISTORY

MEDICAL ASSISTANT EXTERNSHIPMar 2020 - Apr 2020

Seriously Weight LossNorfolk, Virginia

Administered injections and PPDs; performed venipuncture, ensuring accurate and safe procedures.

Took vital signs and performed EKGs; educated patients on health management.

Conducted laboratory and drug screening tests, ensuring compliance with medical standards.

Programmed and set up new EKG computerized equipment, enhancing diagnostic capabilities.

Conducted comprehensive patient assessments, including vital signs, EKGs, and laboratory tests, ensuring accurate data collection for medical diagnoses.

TEAM ASSOCIATESep 2022 - May 2024

WalmartVirginia Beach

Assist customers with product inquiries, ensuring satisfaction and fostering repeat business.

Collaborate with team members to optimize store layout, enhancing customer navigation.

Streamlined inventory management processes, significantly reducing stock discrepancies.

Implemented efficient stocking strategies, reducing restocking time and enhancing product availability for customers.

FOOD SERVICE ASSISTANTMay 2023 - Present

Boy Scouts Of AmericaBethesda

Prepare and serve meals for over 100 campers daily, ensuring dietary needs are met - Enhanced meal satisfaction - Food safety - Efficient kitchen management - Positive dining experiences

Maintain cleanliness and organization of kitchen and dining areas - Reduced health code violations - Sanitation - Attention to detail - Healthier environment

Assist in inventory management and ordering supplies - Prevented stock shortages - Inventory control - Resourcefulness - Consistent meal availability

Analyzed camper feedback to identify areas for improvement in meal quality and variety. Implemented data-driven changes, resulting in measurable increase in diner satisfaction.

EDUCATION

ASSOCIATE OF APPLIED SCIENCE DEGREE IN MEDICAL ASSISTINGMay 2020

Medical Careers Institute, College of Health Science of ECPI UniversityVirginia Beach, VA Campus

CERTIFICATIONS

BASIC LIFE SUPPORT FOR HEALTH CARE PROFESSIONALS CERTIFICATIONMar 2025

CERTIFIED MEDICAL ASSISTANT- CMA.Mar 2026

SKILLS

Sales strategies, Conflict resolution, Time management, Quality assurance, Data analysis, Problem solving, Training development, Customer retention, Workplace safety.

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