Customer Service Security Officer
Resume:
Fernando Macias - De Hoyos
*** * ***** **● Pharr, Texas ● 956-***-**** ● *****************@*****.*** SUMMARY
Medical experience used to be a CNA nurse for 9 years. Also worked for MTS for 1 year and 2 years as a pharmacist driver. Now I have 3 years of experience and trained as a security officer. I am certified as level 2 and level 3.
SKILLS & SECURITY KNOWLEDGE
■ Bilingual: Spanish & English
■ observe
■ write reports
■ customer service
■ safety
■ patrol
EXPERIENCE
MLG Protection Services - Mission,TX
8/2021- Present
● contract by the city of Edinburg . I work night shift 10:00 pm - 6:00 am I have been working night shift for the past 3 years I worked for this company
● patrol every hour
● observe
● write reports
● Supervisor : Armando Garza
● Phone: 956-***-****
● Address : 2515- B E Griffin PKWY, Mission Tx 78572 Blackstar SRT - Pharr, Tx
02/2021-08/2021
● contract by the city of mcallen my post will be at the mcallen convention center night shift 10:00 pm to 6:00 am
● every hour I will do my rounds
● patrol every hour
● observe
● write reports
● Supervisor : Gary Kintigh
● Phone : 956-***-****
● Address 710 Augusta Dr, Pharr, Tx 78577
Omnic Care Inc - Pharr, Tx
08/2008 - 04/2010
● contracted ended does not have a valid phone number and address
● my duties were get all the medication ready and load in my van to deliver the medicines at hospitals, and nursing homes in all the Rio grande Valley. Called dispatch every hour to inform them my location and time I will leave one facility to another.
● I work for that company for 2 years but I was laid off . Medical Trauma Specialist - Mcallen, Tx
05/2007-08/2008
● Pick up patients from their locations and take the patients to their doctors appointments
● Help the patients with their belongings and get them in the van so the patients would not fall.
● Called dispatch every hour for my location and what facility I took the patients
● Supervisor : Robert Alvaro
● Phone:956-***-****
● Address 821 N 23nd st, Mcallen, Tx 78501
Briarcliff Nursing and Rehabilitation Center - Mcallen, Tx 09/2000- 04/2007
● Be 15 minutes prior in my job for pass down
● customer service would also have communication with the family members of the patients.
● would get post on one hall the would be my floors for the shift to take care of the patients and check on them to see if they needed any help.
● write reports for any incident and ect
● Supervisor : Oralia Leny
● Phone:956-***-****
● Address 3201 N Ware Rd Mcallen,Tx 78501
EDUCATION
Pharr- San Juan - Alamo ISD
● PSJA HIGH SCHOOL - 11th grade
● New Start 06-2000 (graduated)
● Certified as level 2 and level 3 Security license
● South Texas College ( undergraduate) medical field was taking phlebotomy course. REFERENCES
Maria Guadalupe Ramos- Friend
12930 Witchita Way
Mercedes, TX
78570
**********@*****.***
Gary Kintigh, company owner, Blackstar SRT
2815 Augusta Cir
Pharr, Tx
78577
************@*****.***
Arnoldo Saenz Jr- Friend
3201 E mile 19 Rd
Edinburg, Tx
78542
*******.*********@*****.***
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