Accounts Payable, Accounts Receivable, Collections, Customer Service

CYNTHIA GARCIA

**** *. *** ****** • Allentown, PA 18103 • 201-***-**** • ************@*****.***

OBJECTIVE

Organized and detail-focused professional with an exceptional high level of motivation 9and tenacity to accurately handle functions in deadline-oriented environments looking for a successful and promising position that will encourage professional and personal growth.

EDUCATION

Lehigh Carbon Community College– Allentown, PA 10/2012-05/2012

Accounting Fundamentals I & II

Berkeley Business School– New York City, New York 09/1990-3/1991

Business Communication / Computer Applications

PROFESSIONAL EXPERIENCE

Lehigh Valley Center 4 Sight 08/2018-Present

Medical Receptionist

Registering new patients and updating existing patients’ personal and financial information

Facilitating flow of patients by notifying patient’s arrival and communicating with clinical staff

Responding to inquiries by patients and visitors and protecting patient confidentiality

Scheduling appointments for patients with ophthalmologists and optometrists

Answering the phone and maintaining a polite and consistent phone manner

Prepare patient charts to ensure insurance information was correct and active

Assist as an interpreter for Spanish speaking patients in office and on the phone.

Collect copayments, outstanding balance payments and report to Billing Dept.

Assist in scheduling consults from other physicians

Assist in rescheduling patients and Drs’ schedule when needed

Assist Low Vision Specialist

Assisted Low Vision patients with services from Bureau for Blind and Vision Services (BBVS)

Dr. Berson & Dr. Martocci Family Eyecare

Receptionist 3/2015-07/2018

Greeted and welcomed patients in a friendly and courteous manner

Received telephone calls from patients and scheduled appointments with optometrists

Carried out all clerical works as and when required

Charged with the responsibility of sending and receiving all official mails for the clinic

Assisted the optometrist in explaining instructions regarding contact lens use and care to customers

Conducted stock inventory and reported to the chief optometrist when there is low supply

Ensured that the reception and conference hall are always neat and tidy

Called clients to confirm appointment and reminded optometrists of such appointments

Confirmed patient billing and insurance authorization

Collected cash payments from patients as well as facilitated POS payment

Applied accounts receivables payments in MVE System

Sent out reminders of past due bills to patients

City Limits A/G 1/2010-Present

Finance Coordinator/Bookkeeper (Part-time)

Maintain accurate financial records for non-profit organization.

Prepare monthly financial reports for presentation to the Board of Trustees

Perform all functions required to process payroll on time and accurately.

Provide weekly financial priority reports to Lead and Associate Pastors.

CYNTHIA GARCIA

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City Limits A/G 1/2010-Present

Finance Coordinator/Bookkeeper (Part-time)

Support Lead and Associate Pastors with preparation of weekly expense reports and reimbursements.

Maintain accurate records for designated ministry accounts.

Support and help ministry leaders on budgets.

Maintain Church Members contribution records & provide annual statements to members & donors.

Provide donation 501(c3) letters to contributors.

Administrative support for Lead & Associate Pastors

Toll Brothers Inc. / City Living 3/2006-5/2009

Project Administrator

Primary responsibilities include assisting the Project and Construction Managers, and acting as a liaison for subcontractors and vendors.

Responsibilities include maintaining office files (vendor, contracts, and lot files) Support and help other groups within the department in completing their reconciliations on the deadlines.

Match invoices / requisition invoices with receiving reports to check the quantity received with the quantity invoiced.

Verify invoice cost against purchase order cost before vendor payment.

Code and verify that the correct general ledger accounts are used.

Communicate with Sub-Contractors and Supply Management to resolve invoice discrepancies.

Ensure company policy and procedures are properly applied for payment processing.

Ensure proper review of check backup, payment authorization, and account coding.

Ensure proper reconciliation of vendor statements.

Follow-up and resolve vendor inquiries on a timely basis

Administrative support for Project and Construction Managers

P&O Nedlloyd Limited – E.Rutherford, New Jersey 8/99–3/2006

Collections Specialist

Preparing and distributing customized statements of outstanding to Specific Global/Key clients.

Communicating/corresponding with Key clients and providing supporting documentation/invoices upon request.

Ordering reports and converting same into Excel spreadsheets based on each client’s requirements for distribution.

Ordering and distributing invoice copies upon request.

Acting as backup for department's administrative and reporting responsibilities.

Research payment discrepancies.

Prepare refund requests.

Ernst & Young, LLP – Lyndhurst, New Jersey 11/98–5/1999

Accounts Payable Coordinator

Perform recurring transactional processing, and review and/or prepare coding on various accounting data related to specific functional areas in accordance with established policy and procedures and the Service Level Agreement.

Work in reconciliation and balancing controls pertaining to the processing of documents related to a specific functional area.

Identify transactional errors and discrepancies, determine a course of action consistent with policies and procedures, and resolve them under the general direction of supervisory personnel.

CYNTHIA GARCIA

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Ernst & Young, LLP – Lyndhurst, New Jersey 11/98–5/1999

Accounts Payable Coordinator

Communicate accounting-related information to other departments and customers under the general direction of supervisory personnel.

Work in reconciliation and balancing controls pertaining to the processing of documents related to a specific functional area.

Identify transactional errors and discrepancies, determine a course of action consistent with policies and procedures, and resolve them under the general direction of supervisory personnel.

Communicate accounting-related information to other departments and customers under the general supervisory personne

Skills

Ability to prioritize and manage multiple projects.

Self-starter, Team player

Strong organizational skills

Excellent computer skills. Proficient with Microsoft Word, Microsoft Excel

Ability to learn systems/applications quickly and easily.

Knowledge of Quickbooks

Excellent written and verbal communication skills

Bi-Lingual English-Spanish

References

Available upon request

Contact this candidate