Data Entry Insurance Verification
Resume:
BD Bree Dopwell
Pottstown, PA ***** 484-***-**** ********@******.***
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PROFESSIONAL
SUMMARY
Proven leader in healthcare administration, adept at reducing billing discrepancies and enhancing customer satisfaction at Ambulnz by Docgo. Excelled in high-stress environments, demonstrating exceptional problem-solving abilities and attention to detail. Skilled in HIPAA compliance and insurance verification, I significantly improved operational efficiency and team development. SKILLS Team Development Reporting skills
Strategic Decision-Making Technical knowledge
Reporting Requirements Regulatory Requirements
HIPAA Compliance Customer Engagement
Patient account management Insurance Verification
Data entry proficiency Month-end closing procedures Records organization and review Customer Service
Time Management Attention to Detail
Multitasking and Organization Problem-solving abilities WORK HISTORY PRE BILLING SUPERVISOR 10/2011 to 08/2024 Ambulnz by Docgo King of Prussia, PA
Reduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
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Minimized errors in customer billing information through diligent verification practices and prompt issue resolution.
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• Upholding adherence to company policies and client agreements.
• Routinely obtain insurance information, obtain authorizations DISPATCHER CLERK 02/2006 to 09/2011
Liberty Ambulnace Pottstown, PA
Managed high-stress situations, prioritizing tasks to maintain optimal productivity levels in a fast-paced environment.
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Trained new employees on established procedures, providing ongoing mentorship for their continued growth and success within the company.
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Handled escalated customer concerns with empathy and professionalism, leading to successful conflict resolution.
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• Improved customer satisfaction with timely and accurate information updates.
EDUCATION EMS Emergency Medical Technician
Montgomery County Fire Academy, Conshohocken, PA
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