Customer Service Rep
Resume:
Mya Montesino
***.*********@*****.***
Seeking a customer service position where my strong written and verbal communication skills are well utilized. A self-motivated and hard-working individual who is able to cope well under pressure. Authorized to work in the US for any employer
Work Experience
Server
TGI Fridays Franchisor LLC - Linden, NJ
March 2021 to Present
Duties include familiarizing guests with menu and daily specials, accurately recording food and drink orders, running multi-course meals, and tallying bills. Menu knowledge: Memorize details of daily specials, seasonal menu items and options, as well as rotating craft beer options. Customer Service Rep
Global Vision Lifestyle
June 2019 to Present
I work weekends for Global Vision Lifestyle as a Customer Service Rep, helping individuals find connections to other businesses and amenities that might forward their own business. Server/Bartender
Red Lobster - Richmond, VA
Present
working directly with customers by mixing and serving drink orders.responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies. Server
Applebee's - Richmond, VA
March 2022 to May 2022
Duties include familiarizing guests with menu and daily specials, accurately recording food and drink orders, running multi-course meals, and tallying bills. Menu knowledge: Memorize details of daily specials, seasonal menu items and options, as well as rotating craft beer options. Hostess
Applebee's - Clark, NJ
February 2022 to March 2022
• Greeting guests.
• Taking reservations and managing them.
• Managing a wait-list.
• Communicating wait times to guests.
• Managing the seating chart.
• Seating guests and distributing menus.
• Cleaning and to-go orders.
Cashier
ShopRite Supermarkets - Elizabeth, NJ
September 2021 to November 2021
Customer Service Representative
Local Search Group - Port Saint Lucie, FL
September 2020 to November 2020
Opened and fronted deals for potential customers. Transferred calls to closers in order to successfully complete deals.
Food Preparation and Customer Service
McDonalds - Stuart, FL
April 2019 to September 2020
in Stuart FL April 2019 - Sept 2020 - Due to relocation I worked a minimum of 30 hours a week, specializing in food preparation and customer service. Education
South Fork High School
July 2020
Skills
• Computer Operation
• Food Service
• Food Preparation
• Communication Skills
• Kitchen Experience
• microsoft office
• Excel
• Salesforce
• Cashiering (3 years)
• Serving Experience
• Host/Hostess
• POS
• Restaurant Experience
• Upselling
• Cleaning Experience
• Busser
• Food Handling
• Microsoft Powerpoint
• Bartending
• Food Safety
• Sales
• Microsoft Word
• Sales
• POS
• Upselling
• Customer service
• Cash register
• Salesforce
• Food handling
• Serving
• Bartending
• Restaurant experience
Languages
• Spanish - Fluent
Certifications and Licenses
Food Handler Certification
Groups
SFHS JROTC
August 2015 to January 2020
The Junior Reserve Officers' Training Corps ( JROTC) is a federal program sponsored by the United States Armed Forces in high schools and also in some middle schools across the United States and United States military bases across the world.
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