Front Desk Patient Care
Resume:
Amy Rudder
Lexington, NC *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
President/Owner
HELPING HANDS CLEANING SERVICE - Raleigh, NC
January 2017 to December 2019
Co-owner of cleaning company. Cleaned churches and residences. Supervised two crews until COVID. Front Desk Agent
Comfort Inn by Choice Hotels - Raleigh, NC
January 2015 to January 2018
Assisted guests with check in procedure, prepared breakfast for guests,assisted with special functions and parties to ensure guests were satisfied
Breakfast Attendant
Comfort Inn by Choice Hotels - Raleigh, NC
January 2015 to April 2017
Prepared meals for guests using ServSafe practices. Ordered food weekly for each week. Kept kitchen clean and sanitary at all times.
Triage Nurse
Central Carolina Ob/Gyn - Greensboro, NC
May 2003 to February 2005
Direct patient care assisting doctors and diagnostics assistance. Telephone triage to determine order of importance and necessity when determining doctor’s schedule. Assisting front desk when needed. Vital signs and teaching obstetrics patients on proper prenatal care. Registered Nurse (RN)
Health haven Nursing Facility - Greensboro, NC
September 1997 to June 2001
Worked in the skilled nursing unit administering care to residents in the nursing facility. Duties included documentation,supervision of patient care, medication management, and rehabilitation. I managed patient care for 40 residents.
Education
Associate's degree in Nursing
Guilford Technical Community College - Jamestown, NC January 1994 to May 1997
Skills
• Case management
• Behavioral health
• Medication Administration
• Intake Experience
• Medical terminology
• Front desk
• Customer service
• EMR systems
• Cash handling
• Business development
• Leadership
• Senior care
• Computer skills
• Clerical experience
• Microsoft Office
• Microsoft Word
• Microsoft Outlook
• Filing
• Communication skills
• Caregiving
• Home care
• Vital signs
• Animal care
• Veterinary terminology
• Animal care
• Veterinary experience
• Typing
Languages
• English - Fluent
Certifications and Licenses
CPR Certification
Present
Driver's License
July 2020 to July 2027
Additional Information
As a registered nurse, I worked as a case manager of Geriatric Care,worked with behavioral health and was a liaison between physicians and patients and supervised staff to ensure quality patient care. I have subsequently worked in guest and customer care and I presently encourage guests at the shelter and aid guests in finding resources to assist them with their transition to their community.. I am approachable and guests feel safe to share their experiences and needs and I attempt to guide them to those who can help them with their needs.
Contact this candidate