Director Billing Operations
Resume:
RENEE K LAPEARL
DIRECTOR OF OPERATIONS
CONTACT
Winter Park, FL
********@*****.***
https://www.linkedin.com/in/renee-lapearl
PROFILE
Always looking to drive results, bring everyone together, innovate business, or help develop skills. Quote from one of my great Bosses "CASH IS KING" Embracing new ideas and creating revenue is very vital to any organization. Change and growth is inevitable. The idea of " That's how we always did it" must change to move to the next level. Passion pulls you towards something you can't resist. Drive pushes you to be motivated to achieve a greater goal.
EDUCATION
Sanford-Brown Institute-Rhode Island 2011-2012
Attended Valenica College Business Orlando, FL-1991
Brief Emotional/Behavioral Assessment-Beacon health Options
April 2022
HIPPA Certification
June 2013
Member of AMA
February 2012
Authorization-Interactive Care Reviewer
Beacon Health Options
November 2022
KEY SKILLS
Accounting
Time management
Microsoft Word
Supervising experience
Microsoft Office
Accounts Receivable
Microsoft Outlook
EMR systems
Human resources
Communication skills
Office Management
Microsoft Excel
Interviewing
Organizational skills
Conflict management
Data collection
Training & development
Operations management
Root cause analysis
Customer relationship management
Recruiting
Medical office management
Technical support
Accounts payable
Resident's rights
Team management
HIPAA
Accounting software
Healthcare management
Project management
Sales management
Profit & loss
Documentation review
Program management
Relationship management
Project coordination
Data analytics
Business development
Accounts receivable
Google Docs
Sales
EXPERIENCE
Central Florda Treatment Centers-Director of Billing Operations
Orlando, FL 05/2023-Current-3 years
Currently overseeing and managing all revenue for the 2nd largest Methadone Clinics in the State of Florida
Closing out end of month and quarterly reports
Increased revenue to over 2 million dollars in a three year- period
Implementing and upgrading new software systems
Upgrading systems EHR systems and Clearinghouse
Worked closely with organizational leadership and board of directors to guide operational strategy.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Documented human resources records and maintained confidentiality of sensitive personal information.
Oversaw and managed hiring process and assisted human resources.
Reviewed and screened applicant resumes to identify qualified candidates.
Partnered with management team to coordinate on-boarding and off-boarding processes.
Supported coordination of benefits open enrollment activities and process.
Screened applicant resumes and coordinated both phone and in-person interviews.
Collaborated with human resources to ensure seamless onboarding of new employees into the payroll system.
Central Florda Treatment Centers-Accounting Billing Manager
Orlando, FL 05/2021-05/2023
Making sure all licenses are updated SAMSHA, Bio Waste, Tax and DEA business license
Responsible for the generation, review, and submission of outbound bulk claims to health plans
Google Sheets/Asana
Training all front desk on all billing process
Monitoring accounts receivable/ payable billing flow through billing system
Enrollments Credentialing Reporting
Updating and setting up payers, clearinghouse
Enhanced financial accuracy with diligent account reconciliation procedures for both payables and receivables.
Working on specials projects and claim denials with Provider Relations
CATHEDRDAL CORPORATION-DATA OPERATIONS
LINCOLN, RI- 12/2015-05/2021 5 YEARS
Utilize a variety of software packages to prepare, process and document test and for production files
Create and maintain documentation for production procedures and processes
Monitor job processes for error messages in program execution
Perform System maintenance tasks such as file save and back-ups in accordance with operations schedule and procedures
Transferring files from servers via FTP
Processing bank utilities companies and government files
Updating and Creating SOP
Decrypting files and unzipping files.
Acadia healthcare-Billing Supervisor
Boston, MA 12/2015 -12/2016-1 year
Process third party billing consistent with terms of state contracts and third-party payers
Assist with HR and hiring and training
Deal with technical issues on all software uploading and installing
Liaison between program clinics and business office on all billing issues
Generate weekly billing and pull 837 to each carrier
Assist with the preparation of the annual external audits as it relates to billing
Work on special projects Task force with C-Level Management and Directors
Set-up and registered all passwords for each payer
Managed and cross-trained 5 FTE billers for 15 Clinics.
Contact this candidate