Customer Service Call Center
Resume:
Margo Carreon-Elliott
Portland, TX *****
*******.*******@*****.***
Self-motivated professional with over 15 yrs. Experience and well-coordinated Administrative experience from HR.
Assistant to Call Center experience while providing excellent Customer service. Comfortable in multitasking in a fast-paced deadline driven environments. Proficient in organizing schedules as well as possess talent & skills in crucial operations while identifying the cost of related projects. EEOC and OSHA logging and reporting experience. Authorized to work in the US for any employer. Work Experience
Leasing professional / Administrator
TAM Residential, LLC - Corpus Christi, TX
August 2023 to May 2024
Assisted prospective tenants in locating available rental units that met their criteria. Ensured compliance with Fair Housing Laws throughout the entire leasing program. Assisted in preparing monthly reports summarizing leasing activity for management review. Created marketing campaigns designed to promote available rentals within the community. Performed administrative duties such as filing paperwork, answering calls and setting up appointments for potential renters. Promoted the properties to business in local areas through marketing collateral, phone calls, emails and multimedia. Recruiter
Remedy Staffing Temp Agency - San Antonio, TX
October 2014 to December 2015
Sourced and screened potential candidates for open positions. Reviewed resumes and conducted phone screenings and managed candidate pipelines. Maintained tracking records of all applicants. Organized recruitment activities as career fairs, campus visits. Followed through the process for interviews, as well as insuring compliance with Applicable laws regarding recruiting. Coordinated background checks on successful candidates prior to offer acceptance.
Apartment Manager
ACC Management Group, Inc - Oshkosh, WI
June 2013 to May 2014
Maintained accurate records of rental payments, leases and other documentation related to tenants. Conducted on-site inspections for maintenance and safety issues. Provided administrative support to the property management team when necessary. Reviewed rental applications from prospective tenants ensuring compliance within company standards. Prepared monthly reports detailing occupancy rates, outstanding balances due from tenants. Attended meetings with board members to discuss budgeting strategies for new initiatives. Coordinated efficient move-outs and move -ins to minimize time between residents.
Plant Administrator/ HR
Aerotek / Toyota Plant - San Antonio, TX
April 2009 to November 2011
Conducted initial interviews and screening for open positions. Organized onboarding for new hires including new hire orientations, paperwork and introductions, uniform and PPE gear and tours. Maintained employee benefits. As well as Approved time sheets and submitting for payroll. Prepared and maintained employee records using Human resources management system software. Maintained current knowledge of equal opportunity and affirmative action guidelines and laws. Education
College in EKG Tech certified
Del Mar College - Corpus Christi, TX
June 2022 to August 2022
Certificate in HR Law
San Antonio College - San Antonio, TX
September 2003 to September 2003
College in CNA
St Philip's College - San Antonio, TX
August 2001 to December 2001
Skills
• Writing Skills (10+ years)
• Human Resources (10+ years)
• Recruiting (10+ years)
• Interviewing (10+ years)
• Fair Housing Regulations (10+ years)
• Property Leasing (10+ years)
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