Customer Service Representative
Resume:
ELIZABETHTON, TN *****
***********@*****.***
MICHELLE DELOACH
SKILLS
I am organized and ambitious, and have an exceptional ability to connect with people. I have been in customer service for more than 20 years so I find it easy to adapt to tough situations and to connect with those around me. I take pride in my work and am very reliable.
EXPERIENCE
CitiBank - Gray, TN — Customer Service Representative AUGUST 2020 - MAY 2024
● Taking care of customers needs efficiently
● Establishing customer relationships
● Navigating multiple software programs simultaneously, as well as AO Smith - Johnson City, TN — Assembly Line Worker OCTOBER 2017- JULY 2020
● Welding parts together and using a variety of tools
● Operating a variety of machinery
● Maintaining a clean and organized work area
Ridgewood BBQ - Bluff CIty, TN — Server
OCTOBER 1999- OCTOBER 2017
● Forming strong relationships with my customers
● Meeting customers needs in a timely manner
● Meeting sanitation and cleanliness requirements daily
● Maintaining good time management and meeting the expectations of management
EDUCATION
TCAT - ELIZABETHTON, TN — Business Management
MARCH 2020
Efficient in Microsoft Word, PowerPoint, Excel, dictation, and grammar ELIZABETHTON ADULT EDUCATION - ELIZABETHTON, TN — GED MARCH 1998
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