Customer Service Call Center
Resume:
JAYSON H. LYNCH SR.
************@*****.***
Haltom City, Texas
As a highly driven and accomplished professional with years of experience, I bring a proven track record of success and a commitment to achieving outstanding results. Throughout my career, I have consistently demonstrated a strong work ethic, a passion for excellence, and a willingness to go above and beyond to exceed expectations. Whether leading cross- functional teams, managing complex projects, or driving strategic initiatives, I have always been committed to delivering exceptional outcomes that drive business success. With a keen eye for detail, exceptional communication and interpersonal skills, and a deep understanding of what it takes win, I am confident in my ability to make a significant contribution to any organization.
EXPERIENCE:
4/2023 – 09/2024
NORTH STAR MEMORIAL GROUP
Funeral Director
Dallas, Texas
• Arrangement Director
• Client Relationship Management
• Marketing
• Sales
• Customer Service/Call Center
• Funeral Directing
• Mentor/Provisional Coach
7/2022 – 2/2023
SERVICE CORPORATION INTERNATIONAL
Assistant Location Manager/Funeral Director
Austin, Texas
• Operational Management
• Sales
• Arrangement Director
• Relationship Management
• Marketing
• Networking
• Customer Service
• Financial Management
5/2021 – 7/2022
PUTNAM/HARRELL FUNERAL HOME
Funeral Home Manager FDIC/Funeral Director
AUSTIN, KINGSLAND, BERTRAM, MARBLE FALLS, DRIPPING SPRINGS
• Operational Management
• Sales Management
• Arrangement Director
• Sales
• Marketing
• Networking
• Customer Service
• Financial: AP & AR Management
• Relationship Management
12/2020 – 3/2021
(Near Death Experience: Covid)
12/2019 – 12/2020
WILEY FUNERAL HOME
Funeral Director
Granbury/Glen Rose Texas
• Arrangement Director
• Fleet Management
• Military Honor Guard Liaison
• Clergy Coordination
• Inventory Management
• Mentor
• Coach
SALES TRAINER/PROFESSIONAL SPEAKER
2017 to 2019
Self Employed Contractor
Raleigh North Carolina
• Master Sandler Sales Trainer
• Public/Professional Speaking
• Sales Process Consultant
• Call Center Trainer/ Manager
• NLP/Communication Trainer
• Platform Sales Professional
• Insurance /Annuity Sales
• Certified Financial Educator
• Certified Financial Instructor
• Blue Ocean Marketing Strategist
AMZ FINANCIAL INSURANCE SERVICES
2015 to 2017
National Director of Training & Market Development Urbandale, Iowa
• Executive Director: 501C3
• Consumer Sales Consultant
• Internal & External Sales Management
• Industry Coach, Mentor, Trainer
• HR CE Provider
• Insurance CE Provider
• CPA/CPE Provider
• Call Center Trainer/Coach/Manager
• Recruiting Coach: External / Internal
• Internal/External Wholesaler /Recruiter
• Seminar/Workshop Speaker (638 Events)
• Financial Literacy Instructor
• Product Roll Out/Training
Skills/Abilities
Professional / Public Speaking
Presentation Creation and Delivery
Knowledge Acquisition and Recall
Master Sales Professional
Professional Trainer
Text/Talking Point/Story Development
NLP Instructor/Coach
Certified Financial Educator & Instructor
Listening Coach
Human Dynamics Coach
Motivational/Inspirational Speaking
Licensed Funeral Director
Business Management
Contact this candidate