Business Management Project
Resume:
Ana Diaz
**** ********** *** *******, ***** *****
********@*****.***.***
OBJECTIVE/INTRODUCTION
Objective: Seeking a challenging internship opportunity in company sales to leverage my Bachelor of Science in Interdisciplinary Studies (BSIS) with a focus in engineering and business management from the University of Houston-Downtown. Eager to apply my knowledge and skills to contribute effectively to a dynamic organization, driving innovation and achieving professional growth in all career aspects. Introduction: I am a motivated and dedicated student pursuing a Bachelor of Science in Interdisciplinary Studies (BSIS) with a specialized focus in engineering and business management at the University of Houston-Downtown, expected to graduate in Summer 2025. I am eager to bring a fresh perspective and proactive approach to your organization, contributing to its growth and success in the project management position. SKILLS
-Adaptability: Quick to adapt to changing environments and technologies, with a demonstrated ability to thrive in dynamic work settings.
-PowerPoint: Proficient in creating engaging and informative presentations using Microsoft PowerPoint.
-Microsoft Excel: Strong proficiency in Microsoft Excel, including data analysis, modeling, and creating spreadsheets for various applications.
-Electrical Circuits: Solid understanding of electrical circuitry and troubleshooting, including knowledge of circuit design and analysis.
-Microsoft Word: Proficient in Microsoft Word, with the ability to create professional documents and reports.
-Learning New Software: Quick learner with a demonstrated ability to adapt to and master new software applications and tools as needed, making me adaptable to evolving technology landscapes. EDUCATION
University of Houston-Downtown, Houston, Texas
Bachelor of Science in Interdisciplinary Studies (BSIS), Summer 2025 Focus in engineering and business management
Relevant Coursework Highlights:
- General Physics II (PHYS 1308): Mastery of advanced physics concepts, including electricity, magnetism, optics, and modern physics, fostering a deep appreciation for the physical sciences.
- General Physics II Laboratory (1101): Applied theoretical knowledge to real-world experiments, enhancing laboratory skills, data analysis, and scientific methodologies.
- Electrical Circuits with Lab (EET 1400): Comprehensive understanding of electrical circuit theory, analysis, and design, combined with hands-on experience in the laboratory, troubleshooting, and practical application of circuit components. These experiences have not only strengthened my theoretical knowledge but also cultivated my ability to apply these principles in practical scenarios, making me a well-rounded and technically proficient candidate.
-During my coursework in Electrical Circuits Lab, one of many labs this was my favorite. I gained hands-on experience in designing and analyzing LED array circuits. This involved understanding the fundamental properties of light-emitting diodes (LEDs) and their applications in diverse settings, ranging from basic indicator lights to sophisticated display and lighting systems. I acquired proficiency in circuit design principles and conducted in-depth calculations to ensure the safety and efficiency of LED array operation. A highlight of my coursework was the detailed exploration of LED properties and circuit design concepts, illustrated through practical experiments and graphical representations. (lab reports can be provided as well)
- I am currently enrolled in mainly business management courses for the remainder of my degree plan. WORK EXPERIENCE
FDA Front desk/doctor assistant November 2022 - Present The Joint Chiropractic-Crawford Clinics Houston, Texas - FDA, Houston, Texas
● Managed cash and credit transactions, generated daily revenue reports, and facilitated Accounts Receivable/Billing Statements (ARBS) for review by doctors and management on a daily basis.
● Helped with new and existing patients to schedule appointments and promptly responded to voicemail inquiries.
● Composed comprehensive daily summary emails for the clinic, detailing clinic activities, transactions, cancellations, and patient numbers.
● Proficiently utilized Axis software to compile patient data and track revenue metrics.
● Provided translation services for Spanish-speaking patients during medical consultations.
● Acted as a sales representative, assisting patients in selecting treatment plans and packages at the Joint clinic.
● Consistently ranked as the top performer in conversion rates over the past six months, resulting in multiple promotions.
Food runner/server July 2018 - November 2023
Restaurant (Chilosos Taco House), Cypress, Texas
● Managed cash and credit transactions, ensuring accuracy through meticulous collection of cash register drops and thorough money counting at the commencement and conclusion of each shift.
● Provided comprehensive training to new team members on front-house responsibilities, ensuring smooth onboarding and adherence to operational standards.
● Took charge of front-of-house operations, including schedule creation and management, to optimize workflow efficiency and ensure seamless customer service.
● Analyzed and optimized the utilization of Toast, a cloud-based restaurant management software, by identifying and rectifying system flaws. Additionally, provided training to team members to enhance their proficiency in utilizing the platform effectively.
● Demonstrated bartending expertise, delivering high-quality service and maintaining a positive customer experience.
Store Associate June 2020 - July 2020
Retail store (Express), Houston Premium Outlets, Cypress, Texas
● Managed cash and credit transactions consistently throughout shifts, ensuring accuracy and compliance with financial procedures.
● Orchestrated the organization of existing merchandise and incoming shipments, optimizing inventory management processes for efficient restocking and display.
● Collaborated closely with team members to drive sales and achieve hourly goals, contributing to the attainment of total revenue targets for each shift.
Library assistant August 2020 - July 2021
Interlibrary loan department, Alkek Library at Texas State University San Marcos, Texas
● Coordinated the sorting and packaging of physical copies of books for mailing services, ensuring timely and accurate delivery to designated recipients.
● Managed the electronic distribution of books and articles to various universities worldwide, utilizing email correspondence to facilitate academic exchanges and research dissemination.
● Implemented organizational systems to track the distribution and receipt of mailed materials, optimizing efficiency and minimizing errors in shipping logistics.
● Established and maintained professional relationships with university contacts and academic institutions, fostering collaborative partnerships and expanding the reach of published works.
● Provided administrative support by managing communication channels, responding to inquiries, and coordinating logistical arrangements for book deliveries and digital submissions.
Contact this candidate