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Data Entry Customer Service

Location:
Hialeah, FL
Posted:
October 07, 2024

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Resume:

CAREER PROFILE

I am a result-driven dedicated professional with over 10 years of working in Accounting, Customer Service, Inventory, Guest Relations, Systems Administration and Sale. During my professional work experience, I have utilized my knowledge in Data Entry and working with different Computer Software (Accounting and Payroll) to prepare inventory control worksheets, prepare accounting schedules – payables and receivables as well as plan organize and execute various training programs that have resulted in an improved workforce productivity to meet industry standards, and overall enterprise productivity.

As System Administrator my responsibilities included ensuring the Point of Sale Terminals are maintained and operational to meet the daily service requirements.

I am a strategist who believes in mentoring and inspiring a team to realize the organization’s goals through proper planning, coordination, execution, evaluation, and reporting activities.

I am proficient in using Microsoft Dynamics GP, Kronos, Quick Books, Microsoft Word, PowerPoint, and Excel.

CONTACT

PHONE:

786-***-****

EMAIL:

**************@*****.***

HOBBIES

Meeting and interacting with people-conducting fitness programs,

Playing Soccer, Training, Coaching & Mentoring individuals - especially young adult to realize their full potential.

WORK EXPERIENCE

United Community Options of South Florida

November 2022-Present

Payroll Specialist

Prepare and process payroll files.

Generate payroll statistics report (Pivot Tables & Valic Reports) to show year-to-date figures – employee pay cheque and employee pay history by departments.

Process and submit payroll tax deductions for accounting and auditing purposes.

Accounts Payables

Verify invoices in Precoro and prepare cheques to make payments

Audit information in Precoro to ensure all remittances are made according to payment cycle

Billing and Coding Specialist

Facilitate the Audit of Cheques against Invoices to ensure correctness before cheques are dispatched to clients

Petty Cash Clerk

Receives Cash remittance from Bank and verifies total against cash breakdown

Prepare for dispatch the cash and spreadsheet for the different Business Units in Miami

Drax Hall Estate Ltd., Drax Hall, St Ann, Jamaica and Club Caribbean (Subsidiary Company), Salem, Runaway Bay, St Ann. Jamaica

March 2012-October 2023

Accounting Specialist and Sales & Marketing Associates

Prepare payroll and file relevant taxes with the Tax Administration Jamaica (TAJ) for employees and company.

Prepare Income and Expenditure statements for audit.

Process invoices - receivables and payables.

Reconcile monthly bank statements.

Maintain electronic banking platform-ensure transactions are reviewed and authorized against invoices within the agreed - on payment periods

Property Management – ensuring properties are maintained and the relevant utility fees are paid, and lease or rental payments are collected and credited to relevant accounts based on agreement.

Mystic Dining, Ocho Rios, Jamaica

June 2012-October 2023

System Administrator

Accounting Specialist

Sales & Marketing Associate Supervisor

Guest Relations and Inventory Supervisor

Preparing payroll and file relevant taxes with the Inland Revenue Department for employees and company

Assist in preparing Marketing and Sales information for Guests (Tourists and Locals) to increase guests visits from Cruise ships and Hotels and actively participate in deliverables

Audit and verify on-line transactions – receivables and payables.

Prepare Income and Expenditure statements.

Enter invoices-receivables and payables and prepare cheques or online payment entry for suppliers.

Prepare monthly Bank Reconciliation statements.

Prepare bank deposits (USD, JMD, CAD, GBP) from daily sales.

Create and prepare inventory sheets.

Provide supervision (and training based on performance gaps and new policy guidelines) for workers in my span of control – waiters, waitresses, inventory clerk, cashiers, bartenders.

Fisherman’s Point Hotel, Ocho Rios, Jamaica

February 2011-June 2011

Accounting Specialist

Prepare payroll and file relevant taxes with Tax Administration Jamaica (TAJ) for employees and company.

Prepare Income and Expenditure statements.

Process invoices-receivables and payables.

Reconcile monthly bank statements.

Jamaica Grande Hotel, Ocho Rios, Jamaica

June 2011-October 2011

Guest Relations Officer/Front Office Agent

Process arriving and departing guests.

Respond to queries from guests on property.

Liaise with reservation and sales to ensure effective and efficient preparation for guests’ arrival and departure.

EDUCATION

Certificate in Accounting and Finance (Professional Level) – Northern Caribbean University (2023)

Organizational Bachelors (BSc.) - Human Resource Management - (2023) - The Council on Technical and Vocational Education and Training (NCTVET), National Training Agency, Jamaica

Front Office Agent Level 2 (2012) - The National Council on Technical and Vocational Education and Training (NCTVET)

High School Diploma – Cody High School (2005-2007) – Business Education, American History and Physical Training

High School Diploma – York Castle High School (1999-2004) - Business Education, Integrated Science and Social Studies

SOFT SKILLS

Interpersonal

Customer Service

Communication

Coaching & Mentoring

R

COMMUNITY INVOLVEMENT

Volunteer Coach Under 12 Flag Football Team – Miami Lakes Optimist Park

Kaare Dale Edwards-Lewis

Payroll Specialist, Accounting Specialist, Sales & Marketing Associate, Systems Administrator, Guest Relations and Inventory Supervisor

17640 NW 73rd Ave, Apt. 200

Hialeah, Florida 33015

Telephone : 786-***-****



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