Jessica Steele
Contact
P.O. Box 3
Ballard, W.V. 24918
*********@*****.***
Objective
As a manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, ensuring exceptional customer service, and strong closing skills. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance. Education
Concord University
Athens, W.V.
BS in Business Administration
with a Management Emphasis
GPA 3.55
Key Skills
Management
Budget Planning
Communication
Problem-solving
Customer Service
Experience
JUNE 2014 - PRESENT
Manager Four Fillies Lodge, LLC
Overseeing daily lodging operations of all aspects including grounds/facilities, HR duties such as interviewing and hiring employees, managing staff, ensuring compliance with state/local regulations, and providing exceptional customer service. Also responsible for budget planning, accounts receivable/payable, supply ordering, inventory control, scheduling, quality control, and developing/implementing strategies to improve the company’s performance.
JANUARY 2010 – JUNE 2014
Salesperson/F&I Jeep, Dodge, Ram, Chevrolet, Honda Finance and sales.
MARCH 2005 – JANUARY 2010
Self-Employed Steele Enterprises, NRV Equipment
Owned a fleet of coal trucks and retail sales in diverse types of equipment. Obtained dealer license in the state of V.A., structured deals for banks, and built clientele.
HR duties include required training programs to ensure compliance with regulations, light bookkeeping, scheduling, budget planning, accounts receivable/payable, and
managing employees.
Communication
Implemented new procedures that improved efficiency and streamlined operations.
Leadership
Successfully led a team to exceed set goals while maintaining excellent customer and employee satisfaction scores while remaining within budget.
References
Available upon request.