Human Resources

Briana Wood

*** ********** ***** 925-***-****

Oakley, CA 94561 *************@*****.***

Career Statement: Motivated and results-oriented professional with 20+ years of management experience complemented by hands-on expertise in human resources. Proven ability to handle all aspects of HR functions including benefits administration, recruiting, employee relations, investigations, operations, training, and policy implementation. Strong leadership skills in fostering positive working relationships, ensuring streamlining processes to drive organizational success. Philco Building Maintenance, Inc. June 2022 – Present Human Resources

Concord, CA

• Maintained all HR records and documentation for 4 commonly held companies.

• Assisted in the development and implementation of personnel policies and procedures; prepares and maintained employee handbooks.

• Perform full cycle recruitment - update job description, post job, phone screen, interview, hire, and new hire orientation including harassment and safety training.

• Foster positive working relationships with administrative staff and field management.

• Provided coaching instruction to leaders to have direct performance conversations in field, reducing turnover and positive change in culture.

• Implemented a Standard Operating Process for all 4 companies and ensured compliance and cooperation from management to meet deadlines.

• Dispatched technicians to special projects and private tenants for work orders or emergencies after hours.

• Created estimates for field supervisors with follow up and conversion to job approval as needed.

• Maintained lowest collections in company history thru SOP implementation and building relationships with clients.

• Advise on current labor law updates and changes relevant to the company.

• Monitor performance evaluation program and facilitate and organize Performance Improvement Plans and annual performance reviews.

• Perform benefits administration: claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.

• Handles employee relations matters, work with legal team on complex matters.

• Update and maintain all worker’s compensation records.

• Maintains compliance with federal and state regulations concerning employment.

• Managed all DMV Pull programs and ensured drivers recordkeeping and compliance.

• Managed weekly audits within GPS tracking systems for fleet to improve driving scores.

• Performed weekly payroll audits to verify billable hours and prepared payroll process including deductions and garnishments for final submission.

• Managed all safety programs, tailgate topics, and in person safety meeting facilitation.

• Managed all uniform vendors and inventory.

• Planned and organized the holiday party and raffles. WasteXperts July 2021 – May 2022

Human Resource Coordinator

Martinez, CA

• Assisted with new HRIS implementation and regular maintenance of accurate data for over 200+ employees.

• Maintained HR documentation in 4 states, 8 locations.

• Maintain DMV Pull program and driver’s insurance records & compliance.

• Managed harassment trainings, employee referral bonus’s, employee electronic files,

• Assisted in research and updated with HR documents.

• Planned 3 Holiday parties in locations 2 states including travel logistics and event planning.

• Provide coaching & support to 15 Field supervisors with employee relations and performance management.

• Managed company recruiting process via candidate sourcing in several markets with quarterly travel to Seattle.

• Facilitated weekly call with Executive team for staffing updates.

• Coached and mentored recruiting team to meet weekly objectives including coordination of job fairs, networking events, and team collaboration.

• Lead recruiting team to successfully reducing turnover and achieving 100% staffing during a difficult staffing period.

• Supported safety Manager with in person safety meetings and written materials.

• Manage uniform & PPE orders; maintain budget and inventory.

• Conduct virtual recruiting efforts for new out of state warehouses.

• Established and maintained networking contacts and built lasting relationships to ensure the long-term success for 2nd chance employees.

• Support Payroll with final checks, timecard audits, and expense audits.

• Assist HR manager with special projects, as needed. BeWishes September 2004 – Present

Owner/Self-Employed

Oakley, CA

• Run day-to-day operations for custom orders.

• Manage all direct sales transactions with the upmost integrity.

• Maintain the highest level of customer service to assure repeat business and customer satisfaction.

• Perform all business transactions, including orders, shipping, correspondence, and marketing needs for events.

Draexlmaier Automotive March 2019 – June 2020

Plant Technical Assistant

Livermore, CA

• Support plant management with all administrative tasks and engage with all internal and external visitors.

• Maintain daily payroll/ensure ADP is current for all production teams, support monthly HR Job Acquisition requests, ensure purchase orders are entered and approved timely.

• Oversee Idea’s Implementation, ensuring employees are heard and Ideas are routed to the correct contact for implementation.

• Plan, arrange, and support daily manager meetings, weekly staff meetings & support calendar booking for conference rooms.

• Support Supervisors in all administrative needs.

• Maintain all day-to-day plant operations including catering, supply orders, supporting Charity & Events committee.

• Ensure all workstations are 5S compliant and maintained.

• Plan and organize logistics for annual holiday party for Livermore plant 500+ employees plus guests.

Vitaligent, LLC March 2016 – March 2019

General Manager

Walnut Creek, CA

• Recruited to hire, train and develop top talent within the district thru training and peer development.

• Onboarding and ensuring compliance with all state laws.

• Acted as a district trainer for all turn key managers and leadership roles.

• Implemented and maintained inventory control and a well-organized workplace, with the lowest inventory shrinkage in the district.

• Consistently lead the team in exceeding daily sales, store rewards, and Fundraising/Community sales

• Well versed in leadership, operations, new store openings, sales, budget planning, staffing, and associate development in a high-pressure environment.

• Maintain all daily operations including projected sales for ordering, catering, and day to day store operations.

The Children’s Place May 2012 – September 2014

General Manager

Walnut Creek, CA

• Recruited to open new stores and train and develop upcoming leaders.

• Oversee daily operations of team and ensure budgets were on target for sales goal and payroll was managed for front of house and back of house.

• Lead the most rookie team in exceeding daily sales, store rewards, and new credit card sales.

• Oversee compliance of Sales Associates, Sales Leads, and Assistant General Managers with established Company standards.

• Partner with HR Director as needed.

Destination Maternity October 2007 – May 2012

General Manager, Acting District Manager

Walnut Creek, CA

• Effectively manage all functions of the superstore’s retail operations including sales improvement programs, training/development of staff, cash management of daily deposits, audits, inventory control and weekly visual presentation for 3 brands and learning studio.

• Instrumental in training other managers; leading district in succession including training and continued development of staff.

• Served as Acting District Manager always maintaining consistent contact with Regional and Director of stores over the 4 years of filling DM position as needed.

• Ran District with 100% travel in 3 states and 13 stores for 6+ months.

• Consistently ranked #1 store in sales within the district. This has led to the continued expansion of store size and current position. Original location 750K/yr. and growing business to 1.8-2.1M.

• Leader in appointment dollars by establishing an excellent rapport with diverse clientele. This leads to consistent high volume of sales and repeat customers.

• Ability to coach and develop team to help them achieve maximum productivity, sales goals, and exceptional performance including knowledge of fit, fashion, style, competition, sizing, pricing, and distribution. Education:

Diamond Council of America (DCA), Correspondence

Fernley High School, Fernley, NV

Skills:

Microsoft Office, Windows, Outlook, Microsoft Teams, Paylocity, Zenefits, ADP, BambooHR, Paycor, Excel, Word, Internet, POS, Safety, Logistics Planning, Azuga & Samsara fleet tracking, mHelpDesk, Supply Ordering, Creative Planning, Inventory Control. Community Service:

San Quentin Advisory Council, Board Member 2015-present San Quentin Prison Ministry Volunteer 2015-Present R.I.S.E., Founding Member Outreach & Fundraising Chair, Volunteer 2017-present OUESD/LUSD Site Council Member 2017-present

Parent Teacher Association, Board Member 2012-2024 East County Little League, Board Member 2012-2023

Girl Scouts of Northern California, Troop Leader & Volunteer #336**-****-**** References: Available Upon Request

Contact this candidate