Quality Control Manager

Vincent Jetton

Address: **** ****** **** **** *********, TX 76050

Phone: 817-***-**** Email: ***********@*****.***

Senior Manager – Quality Control

Transformational Quality Manager, leader, and strategist with robust experience acquired over the years in delivering optimal results in high-growth environments. A Six Sigma Green Belt Certified professional and ISO/BRC/SQF Auditor adept at identifying and evaluating critical operational limitations and improving processes to enhance product value: strong record of success garnering support for Quality initiatives from the top management and key stakeholders. An inherent sense of leadership and task prioritization enables effortless collaboration with cross-functional teams; trains and empowers the workforce to exceed expectations – respected as a resourceful and solution-driven professional.

~ Significant technical experience as a Continuous Improvement Manager, HACCP Manager, HazMat Manager, and SFI Site Manager; contributed to the Paper Manufacturing and Corrugated Packaging industries ~ Excels at developing, implementing, and auditing Food Safety System programs to sustain quality parameters, support continuous process improvement ~ Defined quality objectives, implementing best practices to improve product quality and efficiency, lower costs and increase the bottom-line ~ Exceptional navigation and mentoring skills in transforming a low performing team to a high caliber workforce ~

Skill Areas: Strategic Planning & Implementation Quality Control Management Product Testing Cost Control Data Analysis & Review Regulatory Compliance ISO, BRC, SQF Policy & SOP Development Program Development & Administration Process Improvement Internal Audits Data/Document Support Management Risk Mitigation Continuous Improvement Negotiations Client Relations Conflict Resolution Leadership & Navigation Training & Mentoring Time & Change Management Communication Strong Interpersonal Skills

PROFESSIONAL EXPERIENCE

Hexpol Compounding Americas- Kennedale (March 2023 – Current)

Quality/R&D Manager

●Serves as an initiative-taking troubleshooter, rapidly identifying business process gaps, formulating strategic plans, initiating change, and implementing new processes in challenging and diverse environments to sustain quality.

●Demonstrate excellence in meeting and maintaining high work standards through the practical ability to analyze.

●Demonstrate excellence in the creation and evolution of quality practices and tactical plans to maximize efficiency.

●Develop and implement diverse programs/processes through diligent testing and analytical problem-solving.

●Demonstrate excellent communication and organizational skills with the ability to interact effectively with all management levels and the leadership to implement Quality strategies and initiatives.

●Expedite the certification process by equipping and training employees in all regulatory Quality Standards.

●Lead, motivate and develop teams to deliver beyond expectations in terms of service, quality, and efficiency.

●Enforce adherence to all regulatory compliances besides ensuring conformance to quality control policies, SOPs.

Georgia- pacific (gypsum Division) - Sweetwater (May 2022 – Jan 2023)

Complex Quality Manager

●Define company’s quality policies and objectives by suggesting the best ways to maximize quality and reduce costs; perform complex data analysis to determine quality standards.

●Develop, implement, and audit quality control programs to ensure excellent quality management and promote continuous process improvement.

●Coordinate activities related to testing and evaluation procedures to control quality and ensure that all product standards are met at all stages of production.

●Suggest new ideas and technologies to be used for better quality assurance and working closely with different teams on competitors’ product testing and product design.

●Direct and coordinate the investigation of complaints concerning defective products; review QDR's and recommend responses to internal/external complaints.

●Lead retention of data and document management in relation to various products; review laboratory reports of test and investigation procedures.

●Monitor daily and weekly activities by tracking production efficiency and quality: assign tasks to personnel involved in quality control assurance and manage their progress.

●Coordinate with employees on quality concepts, procedures and programs and ensure that the company’s objectives are met and review the latest changes in requirements and standards.

●Cultivate clear communication lines within the team and other stakeholders to facilitate seamless processes.

Quikrete - Alvarado (Feb 2021 – May 2022)

QC/QA Manager

●Ensure that quality deviations cause no unnecessary delays in production flow; recommend resolutions to quality issues and resolve internal and external complaints regarding product quality.

●Demonstrated excellence in meeting and maintaining high work standards through the practical ability to analyze and identify operational challenges and present sustainable quality solutions.

●Developed and implemented practical quality control programs; enforced adherence to quality procedures.

●Applied out-of-the-box thinking and problem-solving aptitude to develop innovative approaches to accomplish a goal.

●Consistently demonstrated the ability to handle operational and strategic levels of multiple responsibilities in crisis and pressure while operating under rigorous deadlines.

●Worked seamlessly with others to complete a task or achieve a common objective and demonstrated the ability to cooperate in interpersonal and team relationships to maintain mutual trust, honesty, and respect for others.

●Recognized with a lead management role within a year of employment for perseverance, discipline, and diligence.

●Developed and implemented practical quality control programs; enforced adherence to quality procedures.

QSE - Ft. Worth (March 2020 – Feb 2021)

Executive Management Consultant

●Created a culture of elevated expectations by offering the utmost level of professionalism and leading by example.

●Helm efforts to uphold the organization's business and qualitative integrity to deliver an exceptional and consistent end-user experience that differentiates the brand in the industry.

●Using BRC, SQF and ISO 22000 certifications to successfully achieve complete food safety packaging audits in a multitude of industries across the continental United States.

●Remain abreast with developments in requirements and standards to guide the staff appropriately on quality concepts, procedures, and programs – empower employees with apt tools, training, and knowledge to meet goals.

●Establish objectives and best practices to sustain quality parameters, support continuous process improvement.

●Responsible for performing complex data analysis to determine quality standards, assigning tasks to QA personnel, tracking production efficiency, and managing progress by monitoring daily/weekly activities.

●Facilitated issue investigations of complaints concerning defective products, reviewed CIP reports and recommended responses to internal/external complaints.

●Applied out-of-the-box thinking and problem-solving aptitude to develop new approaches to accomplish a goal.

Pratt Industries (Corrugating Division) - Ft. Worth (Dec 2017 – March 2020)

Quality Manager

●Served as a change and troubleshooter, rapidly identifying business process gaps, formulating strategic plans, initiating change, and implementing new processes in challenging and diverse environments to sustain quality.

●Responsible for researching and establishing new ideas and technologies, coordinating the investigation of complaints, supervising retention of data and document management, and task allocation.

●Successfully managed daily laboratory testing processes to expand production capabilities.

●Achieved repeated success by providing creative ideas and ensuring strategies were implemented successfully.

●Demonstrated excellence in the creation and evolution of quality practices and tactical plans to maximize efficiency.

●Developed and implemented diverse programs/processes through diligent testing and analytical problem-solving.

●Analyzed processes to identify barriers to success and developed unique solutions to increase sales and revenue.

●Managed lab personnel, monitored testing/evaluation procedures, ensured adherence to product standards – led the management and maintenance of product data/documentation.

●Recommended innovative ideas and technologies to be used for better quality assurance and collaborating closely with different teams on competitors’ product testing and product design. Respected for high integrity and sincerity as a results-oriented manager known for envisioning, creating, and implementing successful outcomes in complex situations.

Green Bay Packaging - Ft. Worth (Jan 2012 – Nov 2017)

Quality/Technical Manager (Dec 2012 – Nov 2017)

Lab Manager/Quality Coordinator (Jan 2012 – Dec 2012)

●Leveraged domain expertise in all aspects of Quality Systems Management, including design, process control, document control, and auditing to accelerate business growth while preventing waste and lowering costs.

●Consistently demonstrated the ability to handle operational and strategic levels of multiple responsibilities in crisis and pressure while operating under rigorous deadlines.

●Worked seamlessly with others to complete a task and achieve an objective while demonstrating the ability to cooperate in interpersonal and team relationships to maintain mutual trust, honesty, and respect for others.

●Used Lead ISO Internal Auditor skills and capabilities to promote quality management system growth.

●Responsible for researching and establishing new ideas and technologies, coordinating the investigation of complaints, supervising retention of data and document management, and task allocation.

●Successfully managed daily laboratory testing processes to expand production capabilities.

●Through ASQ certifications I was able to develop and implement practical quality control programs and enforced adherence to food safety quality procedures.

●Applied out-of-the-box thinking and problem-solving aptitude to develop new approaches to accomplish a goal.

●Guide and mentor Team Leaders on product/process data and document control; train the staff on Quality Standards and Systems for product creation – perform routine audits on all activities.

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Bachelor of Science Degree in Environmental Sciences and Conservation Biology

Texas A&M University, Commerce 2009

Training and certifications:

Six Sigma Green Belt Certification

LEAN Manufacturing Certification

Internal Auditor Certification

ISO Lead Auditor Certification

USDOT Transportation Safety Certification

HACCP Development and Implementation Certification

49CFR/Dangerous Goods Training

Performance-Oriented Packaging Training

Operative Management Leadership Training

SAP Training

EASE LPA Auditing Training

Problem Solving and Decision-Making Training

Counselor Salesperson Training

Versatile Salesperson Training

Negotiations Success Training

BRC Third Party Auditor Training

Technical Skills: Microsoft Office (Word, Excel, PowerPoint, Teams), Minitab, ArtiosCAD

Affiliations:

TAPPI, Member since 2012

ASQ, Member since 2013

SQA, Member since 2013

FBA, Member since 2012

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