Billing Manager Accounts Payable

YEKATERINA KARLOVA

347-***-**** ***********@*****.***

QUALIFICATION SUMMARY

Strong organizational, managerial, and interpersonal skills

Hands-on experience in scheduling, coordinating, and dispatching trucks for deliveries

In-depth knowledge of transportation and trucking industry trends and practices

Operational knowledge of MS Office suite

Ability to multi-task and function effectively in team environment

PROFESSIONAL EXPERIENCE

STARWAY LOGISTIC, LLC, Morrisville, PA

Dispatcher 2019 – 2024

Scheduled, executed, and monitored customer-specific freight pickup and delivery orders

Efficiently planned, coordinated, and tracked daily route assignments to drivers

Recorded and maintained all load and tracking data into computerized dispatch system

Handled and addressed various delivery and pick-up issues

Documented and communicated work-related information to appropriate personnel

SAVTRANSAUTO, INC., Holland, PA

Dispatch Manager/Billing Manager 2014 – 2019

Received, scheduled, tracked, and invoiced orders for delivery

Directed and dispatched drivers to designated locations for load pickup and delivery

Served as the center point of contact for the customers to resolve delivery and billing issues

Arranged for necessary repairs in order to restore service and schedules

Handled all billing disputes, accounts payable, and accounts receivable

AG NILEX, LLC, Philadelphia, PA

Relationship Manager/Billing Manager 2013 – 2014

Recruited patients for long-term service contracts, such as transportation to dialysis

Developed and implemented standard operating procedures

Collected and verified benefit information

Managed the entire claim lifecycle (preparation, eligibility verification, medical coding, submission, invoicing, and collection)

Resolved claim issues with insurance providers and patients

PROMED AMBULANCE, INC., Philadelphia, PA

Billing Manager 2010 – 2012

Implemented and managed internal billing process and procedures

Verified patients’ benefit information

Coordinated collection of insurance documents for billing

Followed up on delinquent accounts

Identified and resolved patients’ and providers’ billing complaints

SHARP RADIOLOGY, P.C., Brooklyn, NY

Billing Analyst/Administrator 2006 – 2009

Processed billings to patients and third-party reimbursement claims

Monitored unpaid claims

Maintained patient demographic information and data collection systems

Performed a variety of administrative/office management duties

Was responsible for aligning all the projects teams and finalized roles and responsibilities

KEYSTONE MEDICAL SUPPLY, Brooklyn, NY

Medical Billing Coordinator 2003 – 2006

Specialized in no-fault medical billing

Applied payment to patient accounts, researched and resolved incorrect payments, EOB rejections, and other issues with outstanding accounts

Reviewed billing edits and provided insurance companies with corrected information

EDUCATIONAL BACKGROUND

SANFORD BROWN INSTITUTE, Feasterville-Trevose, PA

Certificate, Medical Assistant (2002)

BUCKS COUNTY COMMUNITY COLLEGE, Newtown, PA

General Studies/Business Administration (2001-2003)

DREXEL UNIVERSITY, Philadelphia, PA

Coursework towards bachelor’s degree in Business Administration, Management (1999-2000)

Fluency in English and Russian languages

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