Jacqueline Finley
Certified Nurse
Assistant
Cypress, TX
jazzyefinleyjf@gmail.
com
To secure a position
as a CERTIFIED
NURSING
ASSISTANT my
current skills and
education with a
potential growth in a
medical/healthcare
facility.
Work Experience
Training and
Development
Coordinator
Elmcroft Senior
Living - Houston, TX
December 2017-
Present
Reviews completed
nursing (direct care)
candidate interview
packets which
contain application
and resume,
provided by the
Business Office
Coordinator.
Arranges nursing
(direct care)
candidate interviews
by coordinating
Leadership Team
Memberʼs schedules.
Assists with
interviewing of
prospective nursing
(direct care)
candidates as
directed by Resident
Services Director.
Organizes and
facilitates New
Associate Orientation
utilizing Elmcroftʼs
New Associate
Orientation schedule
to ensure training
compliance for all
new and rehired
associates.
Participates in new
hire orientation by
presenting Resident
Services material as
outlined in the New
Associate Orientation
schedule.
On-board new and
rehired nursing
(direct care)
associates and
administer Elmcroftʼs
Mentor Program for
the nursing
department.
Conducts or
coordinates new and
rehired nursing
(direct care)
associate job training
and CPR training.
Maintains training
and in-service
records on all nursing
(direct care)
associates.
Plans, organizes and
directs Resident
Services related
monthly in-service
programs in
accordance with
current federal, state,
and local standards,
guidelines, and
regulations that
govern the
community.
Directs and/or
supervises
scheduling of nursing
(direct care)
associates at the
community.
Reviews complaints
and grievances
regarding work
schedules & staffing
and reports as
necessary to the
Resident Services
Director.
Communicates
cooperatively with
Leadership to
address staffing
concerns and/or
necessary
adjustments in the
nursing department.
Participates in the
“on-callʼ program as
directed by the
Resident Services
Director.
Perform other duties
as assigned and
which relate to the
success of Elmcroft
Senior Living and the
Care, Comfort, and
Happiness of our
residents.
Staffing Coordinator/
CNA/Van Driver/
Central Supply/
Human Resource
Assistant
Oakmont Healthcare
of Katy - Katy, TX
January 2014 to
November 2017
Using the Onshift
System for over a 100
employees. Make
sure there's enough
daily. Managing call
offs, fill in request,
vacation request,
doing in-services,
customer service and
etc.
Cna Adl's Wound
Care Tech and much
more
Taking residents to
scheduled
appointments and
small bus trips.
Making
appointments. Order
all nursing supplies,
keep track of all
rental equipment,
doing weekly &
monthly spend
downs, cleaning
equipment and
making sure rooms is
completely ready for
new admissions.
Assist the HR
Manager with filing,
scheduling
interviews,getting
new hire packets
ready, orientation and
etc.
CNA/ VAN DRIVER/
CENTRAL SUPPLY
Grace Care - Cypress
- Houston, TX
February 2013 to
February 2016
Responsibilities
CNA ASSIST WITH
PERSONAL
ACTIVITIES SUCH
BATH, BRUSHING
TEETH, CLEANING
DENTURES,
DRESSING,
COMBING HAIR,
SHAVING AND ETC.
FEED, ANSWERING
CALL LIGHTS IN A
TIMELY MANNER,
TURN EVERY TWO
HOUR,
TRANSFERRING AND
GO ABOVE AND
BEYOND THE PLAN
OF CARE. Transport
residents to and from
appointments and
taking them on
outings
Accomplishments
Team work
Order supplies, pass
out supplies,
inventory on rental
supplies, talk with
vendors, and stay
within budget.
Skills Used
All that required
under the guide lines
of a CNA
Healthy Lifestyle
Director
Elmcroft Senior
Living - Houston, TX
September 2012 to
March 2014
Coordinates all
activities for
residents of
community to ensure
they have an
enjoyable and
stimulating quality
living experience
through exercise and
leisure time activities.
Coordinates and
communicates the
Elmcroft Healthy
Lifestyles wellness
program and
Employee Assistance
Program for
Associates.
Excellent
Performance
Outcomes
No deficiencies in
Activities Department
on State Surveys.
Resident Satisfaction
levels for Activities
categories meet or
exceed company
averages.
6 Resident activities
per day and 3
Resident activities
held outside of the
community per week
must be held,
addressing the
residentsʼ
preferences.
Activities should be
scheduled 7 days per
week including 1-3
evening activities
throughout the week.
Activities posted on
the calendar always
take place as
scheduled.
Advance the Elmcroft
Healthy Lifestyle
Program by planning
1 Associate Healthy
Lifestyle activity or
event per month.
Coordinate the
Elmcroft Annual
Associate Health Fair
to provide health
screenings to
Associates.
Expenses are
managed within
budgetary guidelines.
Supervisory
Responsibilities
Directly supervises
volunteers for
Elmcroft, and
indirectly supervises
persons assigned to
activities during
evening and/or
weekend hours.
Physical Therapy
Technician
Hope Rehab -
Houston, TX
May 2009 to June
2011
Reading Dr.'s notes,
Working front and
back office
Entering patient data
profile; Answering
calls; Scheduling
appointments, Billing
and Coding; Med soft
and Athena Net.
Electrotherapy
stimulation, TENS,
Therapeutic
Exercises, Kinetic
Activities, Stretches/
Exercises, Patient
Flow, Sanitization
Procedures(Hand
Washing).
Hey
Scheduler/ Medical
Records Tech.
Trinity Home Health
And Hospice Care -
Houston, TX
July 2006 to
February 2009
Make schedules for
medical staff (HHA,
PTA, OT, ST, and RN.
LVN). Assist with
office duties (filing
answering multi
phone lines system).
Ensure staff turns in
all paper works by
the end of work
week. Inform and
explain care plan to
patients and staffs.
Medical Records
Technician establish
and maintain
organized medical
records, according to
acceptable policies
and procedures that
include OBRA
guidelines and Texas
state standards.
Driver/Dispatcher
Coach America -
Houston, TX
November 1996 to
April 2006
Pick-up and drop-off
customers at various
hotels and airports in
the Houston
surrounding area and
assist with luggage
and getting on and
off the van. Help
making staff work
schedules and
communicate with
drivers via 2-way
radio.
Customer Service
Assistant
Franklin Answering
Service - Houston,
TX
June 1986 to
October 1996
Responsible for
taking messages for
over 300 businesses.
Answer multi-phone
lines. Make staff
schedule and assist
with some
complaints/
comments.
Education
Associate of Applied
Science in Funeral
Director
Commonwealth
Institute of a Funeral
- Houston, TX
2017 to 2019
CNA in CNA
Springville Academy
- Houston, TX
2012 to 2012
Diploma in Physical
Therapy
Texas Health School
- Houston, TX
2010
Cosmetology
Franklin Beauty
School - Houston, TX
1990
Diploma
Booker T.
Washington High
School - Houston, TX
1989
Skills
computer, typing,
fax, telephone,scan,
Kinnser Hospice
Experience, word,
excel, windows (8
years)