Supply Chain Customer Relationship

Sonu

437-***-**** Toronto, ON, Canada **************@*****.***

LinkedIn: https://www.linkedin.com/in/sonu-repeswal/ PROFESSIONAL SUMMARY

With over a decade of dedicated expertise in Logistics, Transportation & Supply Chain, and a proven track record of success as Supply Chain Coordinator committed to accurate, safe, and on-time order fulfillment for timely customer deliveries. Led teams of 30+ professionals, consistently managing Transport Operations & Logistics, Inventory Management, meeting daily profit and loss (DPL) targets, KPI, Customer Relationship Management, Handling North American Client, optimizing shipping operations, and enhancing customer satisfaction. Highly skilled in troubleshooting issues causing shipment delays and driving process improvements. Collaborative approach to working with cross- functional teams, with a focus on safety and cost-effective container management. Committed to upholding high-quality standards and creating an organized, efficient work environment. I'm now eagerly seeking a role where I can apply these skills to not only meet but exceed organizational objectives, driving growth and excellence.

SKILLS

• Customer Relationship

Management

• P&L Management

• Scheduling and Capacity

Planning

• Logistics and Shipping

• Transportation

• Team Leadership and

Development

• Quality Assurance

• Implementation of 5S

Processes & Safety

• Kaizen & Kanban

• Lean Six Sigma

Methodology & Six

Sigma Green Belt

• Invoice Processing &

Budgeting

• National & International

North American client

• Process Improvements

• Production Scheduling

• Warehouse Operations

• MS Office, PowerPoint,

Spire, Net stock, ERP

Software, Word,

SharePoint

• Tools: JIRA, PMS,

OLP, TMS,SAP

• Monitoring tools: P&L,

PPP, CMM, SPC

• Data Entry tools: OLP,

WATCH-Q, GSPN

• Cross Functional

• Inventory Management

WORK EXPERIENCE

Supply Chain Analyst ITN Food Corporation Nov’23 to Apr’24

• Utilized the Spire &SAP Application to proficiently manage all inbound and outbound activities, ensuring seamless coordination and execution of supply chain operations.

• Spearheaded the forecasting and budgeting initiatives, contributing to the development of precise and effective strategies for resource allocation and planning.

• Utilize ERP systems to issue purchase orders for ingredients, finished products, and packaging, ensuring optimal inventory levels for seamless operations.

• Proactively monitor domestic and international shipments, providing real-time ETA updates to key stakeholders, including sales and customer service desks.

• Maintain and update inventory records to facilitate shortage detection and ensure accurate tracking of stock levels.

• Collaborate closely with the accounting department on invoice processing, resolving any payment discrepancies or claims with suppliers.

• Managed the entire logistics process, covering procurement, transportation, warehousing, and distribution, to ensure timely delivery of goods and optimal inventory levels.

• Facilitated the international and national shipment processes by arranging containers and conducting daily tracking activities to ensure timely and accurate delivery.

• Systematically generated Bills of Material (BOM) for all production, employing both manual and machine-driven processes such as Arty Pac and Hayssen, ensuring accuracy and consistency.

• Managed the quotation process, meticulously arranging quotes and conducting thorough analysis and comparisons to inform strategic decision-making in the supply chain domain.

• Procuring monthly rates from the freight forwarders and analyzing the best rates for nominating FOB shipments as well as for all Incoterms.

• Execute thorough reviews of inventory reports to identify products nearing expiration.

• Shipment/order tracking with respective shipping lines as well as with CN and CP.

• Lead efforts with warehouse teams to investigate and rectify inventory discrepancies, update system counts as needed, conduct physical counts, and participate in annual inventory counts for enhanced accuracy.

• Coordinated incoming and outgoing freight schedules, ensuring timely delivery and customer satisfaction.

• Container delivery planning with the trucking companies as well as preparing schedules with the warehousing team based on availability of dock and warehouse capacity to receive the containers at the warehouse facility.

• Support the regulatory/QA team by expediting compliance document requests and certifications to ensure compliance.

• Adhere to all Good Manufacturing Practices (GMPs), Standard Operating Procedures (SOPs), and company policies to ensure compliance with regulatory standards.

• Ensured prompt pickup of overseas and local mail, including original bills of lading.

• Packed & Record shipments accurately in dispatch software and prepared necessary paperwork, such as bill of lading and customs papers, to ensure compliance and smooth operations.

• Processing the shipping line invoice and payment coordination with the accounting team for international shipment as well as local movements container release.

• Checking and approving the B3 entries for each shipment against the invoice and CBSA tariff with the customs broker for processing the customs release.

• Support sales and marketing initiatives by ensuring material availability to meet seasonal demands and last-minute promotions.

• Drive the success of new product launches by conducting costing and material availability analyses.

• Manages and verify US and Canada customs entry for all the shipments.

• Utilize MS Excel and other tools to create detailed reports related to inventory status and availability.

Logistic Lead CTDI Nov’19 to Sep’23

• Successfully managed a team of 30+ professionals (Samsung, Wipro, Vodafone & Airtel), providing strong leadership, team management including staffing and scheduling, Logistics, Kaizen, compensation, performance management, recruitment, HR Policies & responsibilities, training, and development and fostering a culture of collaboration and continuous improvement.

• Proactively monitor shipping supplies and place replenishment orders in a timely manner to prevent shortages.

• Efficiently put away stock items in designated areas, maintaining order and accessibility.

• Identify Expertise in implementing continuous improvement methodologies, such as Six Sigma and Lean, to optimize processes and enhance overall operations.

• Manage the DPL (Daily profit & Loss) & Operational Key Performance Indicators (KPIs) of the projects.

• Provided daily oversight and direction to Test and Shipping teams, ensuring the achievement of operational objectives.

• Conducted scheduling, capacity planning, and process development, collaborating closely with Production Control and Project Managers to meet customer requests.

• Oversee end-to-end logistics operations & management, ensuring seamless coordination between procurement, warehousing, and distribution.

• Collaborated with cross-functional teams to support customer visits and machine acceptance discussions, building strong customer relationships, and understanding their expectations.

• Enforced 5S processes like Sort, Straighten, Shine, Standardize, and Sustain

• Preparing monthly invoicing, Budgeting & team Performance reports for a Projects.

• Drive a culture of safety and excellence, integral member of the Emergency Response Team (ERT), conducting regular safety audits, and implementing corrective actions. Logistic Coordinator CTDI Aug’15 to Oct’19

• Managed logistics and supply chain operations, streamlining inventory control processes.

• Led daily oversight and direction of the shipping teams, consistently meeting operational objectives.

• Successfully resolved logistical issues causing delays in machine shipments, optimizing delivery schedules.

• Processing the shipping line invoice and payment coordination with the accounting team for international shipment as well as local movements container release.

• Checking and approving the B3 entries for each shipment against the invoice and cbsa tariff with the customs broker for processing the customs release.

• Worked closely with the logistics team to align machine readiness with shipping schedules, optimizing truck pick-ups and container management & Cost Optimization.

• Managed incoming containers efficiently to avoid demurrage costs and minimize expenses.

• Enforced 5S processes for an organized and efficient work environment, resulting in a 40% improvement in workplace organization and efficiency.

• Supported shipping department operations and inventory control. EDUCATION & QUALIFICATIONS

• Master of Technology (Electronics & Communications Engineering) from MDU University

: July 2013- July 2015

• Bachelor of Technology (Electronics & Communications Engineering) from MDU University: July 2009- July 2013

CERTIFICATES

• IPC Certification

• Six Sigma: Green Belt

• Leadership & Supervisor Certification

• Project Management Tools: JIRA, PMS, OLP, TMS, Kaizen, Spire, Net Stock

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