Customer Service Medical Assistant
Resume:
Marion Nicole Mcclain
CUSTOMER SERVICE / MEDICAL ASSISTANT
Monroe, LA 71203
*******.******@*****.***
• MEDICAL ASSISTANT
• MEDICAL RESEPTIONIST
• MEDICAL CODING $ BILLING
• MEDICAID/MEDICARE INSURANCE VERIFICATION AND BILLING Work Experience
Self Employed
Marion's Cleaning Services-Monroe, LA
January 2012 to Present
• Cleaned houses,
• construction sites
• offices
• schools etc...
Physician's Assistant/Nurse
Sanson's Family Medicine Practice-West Monroe, LA
August 2010 to November 2010
*Triaged Patients
*Clerical Skills
*Assisted Doctor
Medications, Urinalysis
*EKG
Pharmacy Tech
Medic Pharmacy-Sterlington, LA
April 2009 to February 2010
• Prescriptions
• Customer service, book keeping
• Insurance
Delivery Driver
Johnny's Pizza-Sterlington, LA
April 2008 to March 2009
• Customer Service
• Cooked, Cleaning
Medical Assistant/Kid Med Nurse
Dr. Quayyum-Monroe, LA
March 2008 to May 2008
• Triaged Patients
• Clerical Skills, Appointments
• Insurance, Billing
• Assisted Doctor
Customer Service Representative
Professional Pharmacy-Monroe, LA
May 2007 to January 2008
Customer Service
• Book keeping
• Clerical skills, appointments
• Insurance verifications
Clinical Medical Assistant Student
Monroe Medical Clinic-Monroe, LA
January 2007 to April 2007
•Triaged patients, phlebotomy, EKG
• administered medications, urinalysis
• administrative work.
Manager
Bronco's CB Shop-Lake Park, GA
May 2000 to August 2003
•customer service, sells
•book keeping and payroll.
technician
Manager
Arby's-Monroe, LA
January 1998 to April 2000
•Customer service
•Cash register responsibilities
•Stocking
Education
Associate in Medical Assistant
Career Technical College - Monroe, LA
August 2005 to April 2007
Skills
• CB technician (10+ years)
• Clean
• Janitorial
• Cleanroom
• Clean Room
• Injections
• Medical Records
• Patient Care
• Phlebotomy
• Scheduling
• Vital Signs
• EMR
• Epic
• Triage
• Medical Coding
• Laboratory Experience
• Medical Billing
• Venipuncture
• Time management
• Computer literacy
• Customer service
• Hotel experience
• Upselling
• Medical office experience
• Cleaning
• Microsoft Office
• Nursing
• ICD-10
• Problem-solving
• Flexibility
• Team Work
• Reliability
• Computer skills
• Caregiving
• Custodial experience
• Medical terminology
• Acute care
• Supervising experience
• QuickBooks
• Veterinary experience
Awards
Student of the year
February 2007
Out of all the technical college students I was awarded this medical assistant of the year at CTC TECHNICAL COLLEGE April 2007
Certifications and Licenses
CPR Certification
Additional Information
SKILLS SUMMARY
Clinical Skills: administering medications, drawing blood, catheterizations, urinalysis, and EKG
Administrative Sills: Customer Service, Billing/Coding, Computer Skills: WORD, EXCELL, ETC
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