Customer Service Patient Access
Resume:
Reynaldo Marcelo
CONTACT
******@*******.***
Peekskill, NY 10566
CAREER OBJECTIVE
Seeking a career position within a company, where professional experience and ability would be an advantage to the growth of my employer and myself
EXPERIENCE
April 2024 – Current
Patient Registrar/Patient Access
HumanEdge(Westchester Medical Center), Valhalla, NY
•Registering patients to check in emergency room
•Inputting patient information
•Obtaining and scanning patient consent forms
•Verifying insurance information
October 2017 – October 2022
Administrative Clerk
Atlantic Dialysis, Brooklyn, NY
•Registering new admissions
•Scanning paper documents to e-charts
•Provided assistance with transportation/insurance companies
•Monthly reports
October 2013 - November 2016
Customer Service Supervisor
Bernie Mev, Teaneck, NJ
•Answered an average 50 calls/day addressing customer inquiries, solving problems and providing new product information
•Effectively communicated with and supported sales, marketing and administrative teams on a daily basis
•Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping issues
April 2009 - October 2013
Dispatcher / Customer Service
Total Records Information Management, Carlstadt, NJ
•Coordinated daily routes for deliveries
•Monitored shipments to guarantee on-time delivery
•Loaded/unloaded trailers with mechanical freight handling equipment
•Maintained records such as vehicle logs, cargo, and billing statements in accordance with regulations
•Received and processed same day orders
•Monthly inventory reports for customers
May 2002 - June 2008
Independent Driver
Universal Delivery Express, Ozone Park, NY
•Delivered purchased goods from stores to private homes/business
•Contacted and coordinated with vendors and customers
EDUCATION
April 2001
GED Diploma
John Adams, Ozone Park, NY
SKILLS
•Communication Skill
•MS Windows proficient
•Quick learner
•Training development aptitude
•Team player
•Conflict resolution
•Active listening skills
.
Contact this candidate