WILLIAM FITZGERALD
Military Veteran
PROFILE
Intelligent and motivated Veteran of the United Stated Marine Corps offering 7 years as Cryptologic Language Analyst. High aptitude for mathematics and logical reasoning, 10 years of leading/managing small and large groups of employees. Competent Veteran USMC Sergeant offering 5+ years of warehousing including warehouse manager, inventory control assistant manager, and many storage positions.
CONTACT
PHONE:
EMAIL:
******@*****.***
HOBBIES
Hobby #1 Family
Hobby #2 Drawing
Hobby #3 Video games
Hobby #4 Secuirty
EDUCATION
Estrella Mountain Community College
10/20- present
Continuing study for IT
Walden University
06/17-08/18
Continuing study for IT.
Colorado Technical University
08/2015- 04/17
Studying for computer Information Technology- Information system.
Forestville High School
08/95 – 06/99
I graduated with a 3.12 G.P. An also had an athletic scholarship, and finally received awards for JROTC, chess team captain, and grades.
WORK EXPERIENCE
Pet Club- warehouse manager/delivery lead/ store lead
2015–2017
Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns
Planned delivery routes according to traffic, weather and types of delivery
Scheduled regular equipment and fleet maintenance
Checked packages and merchandise for damage and quickly notified vendors to request replacements
Maintained productivity and accuracy while continuously lifting and unpacking over 100 pounds of animal packages (food, and equipment)
Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
Checked accrued hours against listed hours for leave time
Updated employee files with new details such as changes in address or salary levels
Deseret Industries Thrift store- Cashier Supervisor Team Lead
2/2015–10/2015
Restock shelves, assist customers with product information and item operation evaluation
Load/unload trailers, sort and prices merchandise
CSR
Restocked, arranged and organized merchandise in front lanes to drive product sales
Counted cash in register drawer at beginning and end of shift
Reviewed and resolved differences between accounting information and cash drawer
Assisted customers with locating and choosing merchandise in any store department
Worked closely with shift supervisor to solve problems and handle customer concerns
Checked prices for customers and processed items sold by scanning barcodes
Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches
Pawn1st Pawn & Title Loans -Pawnbroker/ Title Loan Associate
06-2013–03/2014
Prepare loan contracts by reviewing personal information, inspection and appraising vehicle
Appraise and store personal property of customers
Sold variety of items to over 25 daily customers, working to upsell package items and exceed sales goals
Welcomed customers to shop and offered to answer questions on merchandise
Made loans on various items after closely inspecting item values, collecting payments or tangible property as collateral
Complied with local, state and federal laws, including reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases
Educated customers and loan applicants about property values, checking with various database to ensure accuracy
Estimated value and gave appraisals of merchandise for prospective clients
Monitored aging inventory and placed collateral up for sale upon payoff of loan terms
Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer
Performed store open and close procedures as part of shift responsibilities
Champion National Security- Security guard
10/2012–01/2013
Maintain security for various stores, construction sites, and government Buildings
Contacted law enforcement in case of unauthorized persons, documents, and materials
Oversaw premises entry and exit of up to 25 employees and visitors daily
Supported criminal investigations by collaborating fully with local law enforcement representatives
Responded quickly to incidents and assessed active situations for security concerns
Resolved complaints and issues involving both guests and employees
Secured personal and company goods against robbery, vandalism and illegal entry
Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
Reported irregularities such as fire and safety hazards to maintenance
Operated over 8 surveillance cameras to monitor interior and exterior public areas and entrances
Patrolled sites on foot and by vehicle to provide visible deterrence to incidents and respond quickly to disturbances
Prepared regular written logs and incident report at close of each shift for distribution to Field supervisor
Perryville Cold Storage- Inventory Control- Asst. Supervisor, Warehouse Specialist
04/2007–04/2010
Manage shift operations
Prepare and review timecards
Account for all merchandise that is stored in the facility
Transport Merchandise into facility from railcars and or trucks
Using either slip, Clamp, forklifts, and other warehouse equipment
Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets
Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets
Completed daily logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions
Gauged production progress to inform leaders of performance concerns
Scheduled deliveries of produce materials by specified time to begin production on time
Input data in Red Prairie to create updated status reports for quick reference of project progress and deadlines
Completed daily cycle counts to maintain accuracy of records
Received, sorted and processed damaged goods with vendors or manufacturers
Kept merchandise moving smoothly and accurately from stockroom to sales floor
Used equipment like forklifts and pallet jacks to move inventory
Boosted team efficiency by moving materials with forklifts, cranes and other equipment
Unloaded cartons from pallets and filled storage racks with cartons
Changed out forklift batteries and connected batteries to battery charger
Located proper slots on storage racks and set pallets in place with forklift
Transported goods between warehouse locations according to shipment and storage needs
Handled multiple tasks simultaneously to maximize work efficiency
Received cargo by lifting and moving it using hand trucks and pallet jacks
Removed orders from storage, wrapped and staged for shipments
Shrink-wrapped average of 150 pallets per day
Managed warehouse operations and verified proper shipment procedures
Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
Performed troubleshooting to resolve issues with equipment, devices and products
Managed resource allocation and scheduling of all employees
Supervised shipping and handling operations.
Maintained high levels of accuracy in daily operations
Supervised warehouse operations by managing 40 employees during 8-12-hour shifts
Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes
Inspected products for defects and damages and examined ingoing and outgoing shipments to verify accuracy and prevent errors
Joined company's Safety Committee to share ideas on ways to bolster OSHA compliance and prevent accidents and mishaps
Operated equipment such as pallet jacks and hand trucks to move heavy boxes
Security services of America Security Officer
12/2006–04/2007
Maintain security for various stores, construction sites, and government Buildings
Patrolled and monitored all property areas by operating bicycle and company vehicle
Monitored central alarm systems for fire, intrusion and duress alarms and responded to 10-30 emergencies weekly
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Employed effective time management when dealing with coordination and accountability around personnel and security assets
Reported irregularities such as fire and safety hazards to maintenance
Reviewed both security camera footage and live feeds to spot trespassers and criminal activity
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
Performed deep searches and pat downs to look for unauthorized materials and items such as weapons
Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval
Provided excellent service to guests and employees
Resolved complaints and issues involving both guests and employees
Checked identification of all persons entering and exiting facility
Oversaw daily monitoring and patrolled buildings, grounds, and work sites
Performed cash drops or transactions, including carrying drop boxes
Warned offenders about rule infractions and violations and verbally evicted violators from premises
Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere
Identified violators and escorted departing personnel to guard against theft of property
Checked tickets and passports for integrity to prevent fraudulent travel
Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items
Authorized entrance papers and granted or denied entrance to building
Axiom Protective Services - Security Guard- Supervisor/ Field Manger
06/2006–12/2--6
Provide security for 11 sites
Ensure security Guards are properly Trained
Generate schedules for all sites
Maintain minor administrative Problems
Work with state police to ensure security
Oversaw team of up to 25 security officers and managed administrative duties, including scheduling and performance evaluations
Implemented security measures, which resulted in 65% decrease in incidents
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs
Supervised grounds, employee entrances and exits and security officers on duty
Kept team compliant with security protocols and appearance standards
Demonstrated commitment to public safety by patrolling events and well-populated establishments
Submitted documentation for weekly payroll, managed schedules and enforced policies
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
Recorded incident reports with detailed accounts of occurrences
Trained 10-20 new security officers in 6-month period
Maintained and repaired facilities, equipment and tools to ensure operational readiness, safety and cleanliness
Facilitated training for associates through daily coaching and regular business partnerships and performance appraisals
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
United States Marine Corps Reserve- Field Radio Operator
10/2004–05/2006
Operated Singers, Cryptographic Devices, Satellites Communication and telephone equipment
Communicate With receiving operators to exchange transmission instructions
Determine and obtain bearings of sources from which signals originate, Use direction-finding procedures and equipment
Maintain station logs of messages transmitted and received for activities such as flight testing and fire locations
Monitor emergency frequencies to detect distress calls and respond by dispatching emergency equipment
Operate radio equipment to communicate with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations
Turn controls or throw switches to activate power, adjust voice volume and modulation, and set transmitters on specified frequencies
Broadcast weather reports and warnings
Conduct periodic equipment inspections and routine tests to ensure that operations standards are met
Coordinate radio-related aspects of locating and contacting airplanes and ships that are missing or in distress
Examine and operate new equipment prior to installation in order to ensure that it performs properly
Perform security guard in a hostile area (Iraq), by providing services to Staff Leaders, and team
Use weapons such an M16A2, 9MM, 240G, Employed hand grenades
Used military computer software for the operations
United States Marine Corps -Field Radio Operator
12/1999–12/2003
Operated Singers, Cryptographic Devices, Satellites Communication and telephone equipment
Communicate With receiving operators to exchange transmission instructions
Determine and obtain bearings of sources from which signals originate, Use direction-finding procedures and equipment
Maintain station logs of messages transmitted and received for activities such as flight testing and fire locations
Monitor emergency frequencies to detect distress calls and respond by dispatching emergency equipment
Operate radio equipment to communicate with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations
Turn controls or throw switches to activate power, adjust voice volume and modulation, and set transmitters on specified frequencies
Broadcast weather reports and warnings
Conduct periodic equipment inspections and routine tests to ensure that operations standards are met
Coordinate radio-related aspects of locating and contacting airplanes and ships that are missing or in distress
Examine and operate new equipment prior to installation in order to ensure that it performs properly
Perform security guard in a hostile area (Iraq), by providing services to Staff Leaders, and team
Use weapons such an M16A2, 9MM, 240G, Employed hand grenades
3 years of experience as an Embark Manager
Manage a warehouse ensuring that all items for shipment were properly store, label, and identify
Processed different types of Crates
Operated a Pallet Jack, and Hand Dollies
Used military computer software for the operations
SKILLS