Executive Administrative Assistant

KRISTA K. BRADY

*** ***** **** ****, ********, NY 10509

Mobile: 646-***-**** / Landline: 845-***-**** / Email: ******.*****@*****.***

PROFESSIONAL EXPERIENCE

STEPHEN SILLER TUNNEL TO TOWERS FOUNDATION (March 2024 - September 2024) New Fairfield, CT

Administrative Assistant to Senior Director, NYC Run and Climb Events – CONTRACT ASSIGNMENT

●Supported Senior Director with signature events: The Annual New York City Stair Climb and The Annual 5K Run and Walk

●Assisted in pre- and post-event planning, by having organized and managed in-house projects within timelines to achieve goals

●Identified and mitigated event and office operational issues

●Implemented new, and refined existing, office processes and procedures

●Conducted ongoing corporate credit card reconciliations for Senior Director

●Prepared, reviewed, and tracked all expense reports and ACH and check-based payment requests

●Assessed inventory and stocked supplies on an ongoing basis

●Maintained and cultivated relationships with staff and outside vendors, with dedicated focus to the mission of the Foundation

HOULIHAN LAWRENCE, INC. (June 2022 - December 2023) Katonah, NY

Administrative Assistant/Marketing Coordinator - Katonah, NY Office

●Built, booked, and designed social media content for the agents and the office to build greater brand presence across Katonah and its surrounding communities (Office Instagram Account: @katonahliving, Office Facebook Account: Katonah Real Estate at Houlihan Lawrence)

●Managed the flow of sales and marketing activities and initiatives for 35+ agents, helping them maintain high levels of exposure in their local markets

●Produced property-specific postcards and brochures for all listings and sales

●Served as main liaison between agents and Corporate Marketing, and external mail vendors

●Trained agents on how to use marketing platforms, systems, and tools (via Moxi and Beacon) to help brand and position themselves as knowledgeable experts and stay top of mind for all of their contacts and sphere of influence

●Managed window displays for all active listings, and coordinated their display from other offices

●Created presentations for slideshow screens, for the public and for agents

●Developed and scheduled newspaper and magazine advertisements for agents and the office, and proofed and reviewed all printed marketing materials for accuracy before printing

●Maintained and developed monthly office calendars, continuously updating with all activities and events, and utilized social media channels for branding and awareness purposes

●Ordered office supplies and maintained office inventory on an as needed basis

●Planned logistics around all community events that Houlihan Lawrence participated in every year

●Scheduled and helped coordinate showing appointments via calls, texts, and/or emails

●Sorted incoming mail and managed FedEx/W.B. Mason/UPS deliveries

●Maintained marketing display stands and kept an orderly and efficient front office

DOUGLAS ELLIMAN REAL ESTATE (June 2021 - June 2022) Armonk, NY

Administrative Assistant - Armonk, NY Office

●Collected and coordinated all sales and rental transaction paperwork, and deposited all commission checks, into Douglas Elliman’s Corporate Commissions Department for agent payment processing

●Managed the flow of sales and marketing transactional activities and initiatives for 50+ agents, helping them maintain high levels of organization and focus

●Served as main liaison between agents and Multiple Listing Services

●Trained agents on how to use internal marketing and transaction platforms

●Managed agent reimbursement requests

●Created property brochures, and property-specific postcards for individual agents and teams’ marketing initiatives

●Advised new agents on how to complete paperwork and reviewed it to ensure 100% accuracy and completion, before delivering it to Licensing for ultimate affiliation with the brokerage

●Processed all agent Change of Affiliations in a timely manner to avoid the risk of loss of income associated with changes

●Kept track of the status of all listings on an ongoing basis, in order to update files and folders through to successful sale/purchase of all transactions.

●Ordered office supplies and maintained office inventory on an as-needed basis

●Planned logistics around all local community events that Douglas Elliman participated in every year

DOUGLAS ELLIMAN REAL ESTATE (April 2019 - June 2021) Katonah, NY

RE/MAX CLASSIC REALTY (April 2018 - April 2019) Somers, NY

Licensed New York Real Estate Salesperson

●Advised and educated buyers and sellers of how best to buy and sell residential real estate

●Built loyal, trusting, personal, and professional relationships with both buyers and sellers

●Prospected to generate leads to convert customers into clients and achieve their goals of buying and selling properties in Northern Westchester and Southern Putnam Counties

●Grew and developed my sphere of influence continuously, amongst buyers, sellers, and other Real Estate Agents and ancillary partners in my local area

LOVINGLY (formerly known as United Florist Network) Fishkill, NY

Online Business Coach, US - East Region

●Advised independent, local florist shops (partners) on how to most efficiently and profitably grow their online storefronts/businesses

●Developed, built, and enhanced relationships with partners through consultative selling and targeted coaching techniques

●Conveyed features and benefits of all UFN products/services and continuously generated partner interest, drove sales, and maximized company revenue and profitability

●Conducted orientation and set-up demonstrations for all new partners into the UFN system

●Educated partners on value and significance of utilizing e-commerce online tools

SENDORI, INC. (formerly known as ASK.COM ) New York, NY

Strategic Account Manager - East Region

●Ensured assigned revenue was preserved and/or increased through identification of new opportunities and ongoing optimizations, by having managed existing relationships and prospected for new clients (generated 60% of entire company revenue from existing relationships and referrals)

●Analyzed and optimized keyword and network performance data to evaluate long term growth efficiency and recommended scalable solutions and strategies for all premium level partnerships, both for the company’s classic SEM and Direct Navigation Programs

●Developed, maintained, and grew new and existing client relationships, and functioned as primary point of contact for all client servicing and ongoing strategies and plans for entire East Region (average daily revenue: $40,000)

●Generated client satisfaction through consultative selling, proactive service, flawless execution, and results-oriented initiatives

●Presented proposals and quarterly business reviews to existing businesses, and delivered sales presentations to prospective clients

●Implemented and executed retention plans for highest revenue-generating clients (for both direct clients and digital agencies)

OTHER NOTABLE ACHIEVEMENTS

●Reader’s Digest Scholarship Recipient

●First SEM Manager to pass both Yahoo and Google Ad Exams in Marketing Career

●Certified Google Advertising Professional & Yahoo Search Ambassador

EDUCATION

●Pace University, New York, NY – Master of Science in Publishing – Summa Cum Laude (GPA: 3.75)

●Northeastern University, Boston, MA – Bachelor of Science in Psychology – Magna Cum Laude (GPA: 3.5) / Minor in Business

SKILLS

●Tools and Applications: Office 365 (Microsoft Suite) - Outlook, Excel, PowerPoint, Word, OneDrive

Cloud Storage (Google Suite) - Gmail, Sheets, Slides, Docs, Google Drive

Moxi Suite (Hub, Present, Brand Studio, Engage)

●CRM Software: Moxi Engage, Salesforce, Close.io, RightNow (RNT)

●Design Software: Moxi Brand Studio, Canva

●Soft-Based: Interpersonal, Highly-Focused, Organized, Attention to Details, Scheduling, Time Management, Emotional Intelligence,

Flexible and Adaptable, Communication, Open-Minded, Active Listening, Hard-Working

LANGUAGES Basic Italian and Spanish

ASSOCIATIONS

●Member: American Society of Administrative Professionals, HGAR/OneKey MLS, Irish Arts Center, New York Historical Society,

Golden Key National Honor Society

●Mentor: Northeastern University Alumni Association

●Volunteer: Rescue Right, Pegasus Therapeutic Riding Center, NY Cares

REFERENCES Available upon request

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