Customer Service Retail Sales

Christine Holland

Merchandising Associate

+1-863-***-**** ***********@*****.*** Ocala, FL 34472

PROFESSIONAL SUMMARY

Highly skilled cashier with a demonstrated track record of providing excellent customer service and maintaining accurate cash registers. Proficient in handling payments, processing refunds, and ensuring inventory accuracy. Strong organizational and cleaning abilities with extensive experience in retail sales. Exceptional pet sitting skills with a keen attention to detail and a passion for providing optimal care. SKILLS

Customer Service (15+ years) Organizational Skills (10+ years) Cleaning (10+ years) Retail Sales (10+ years) Hospitality (10+ years) POS (10+ years) Merchandising (1 years) Cash Handling (10+ years) Pet sitting (2 years)

EXPERIENCE

CASHIER, Ocala

Ollies Outlet, June 2024-Present

Commercialize the Ollie's Army Rewards program, Recovery of products, Blocking/leveling aisles and endcaps, Answer phone for curbside pickups, Keep customers informed about ollies rewards, Clean registers, Countdown cash til, Reorganize store after closing to customers, Put away go backs, Help customers choose house hold renovations from flooring to rugs and accessories

•

PET SITTER/HOUSE SITTER/HOUSE CLEANING, Sebring

Private family/At home care, June 2022-May 2024

Attention to detail for excellent execution, Specific details for feedings and outside care, Enjoyable outside time minimum 30 minutes of play and fetch three times daily-exercise, Clean carpets, floors, spills, messes, etc, Knowledge of cleaning supplies and equipments, Obtain knowledge on background of pets for the best routines

•

ALDI ASSOCIATE, Sebring

ALDI, March 2022-October 2023

Operated cash register, Assisted m.o.d supervisor with customer service, 10+ years of professional customer service experience, Processed payments, including sales and refunds, Maintained inventory according to company procedures, Clean front and back of store upon closing work

•

FOOD PRODUCTION WORKER, Tampa

Soho Juice Company, January 2022-March 2022

Calculated precision for products, Vegan friendly, plant based marketing, Transforming raw ingredients into edible food products., Organize and sanitize

•

SEASONAL RETAIL SALES ASSOCIATE/MERCHANDISER, Tampa JCPenney, November 2021-January 2022

Maintained inventory on sales floor, Managed price markdowns, Operated cash register, Managed and oversaw merchandising displays, Trained and on-boarded new employees

•

OLIVE GARDEN SERVER, Sebring

Darden Restaurants, January 2018-October 2021

Monitor food distribution ensuring that meals are delivered to the correct recipients and that guidelines such as those for special diets are followed, Clean dishes kitchen utensils equipment or facilities, Place food servings on plates according to orders, Examine trays to ensure that they contain required items

•

SERVER/BARTENDER, Lake Placid

El zarape, February 2017-November 2018

Write patrons food order on order slips memorize order and to order into computer for transmittal to kitchen staff, Prepare checks that itemized total meal cost and sales taxes, Collect payment from customers

•

HOME DEPOT ASSOCIATE, Cape Coral

The Home Depot, April 2014-March 2017

Confirm with customers by telephone or in person to provide information about products or Services, take orders, cancel accounts, or obtained details of complaints, Keep records of customer interactions or transactions, recording detail of inquiries, complaints, or comments, as well as actions taken, Check to ensure the appropriate changes were made to resolve customers problems, Determine charges for services requested, collect deposits or payments, or range for billing

•

EDUCATION

Fort Myers, FL

Edison State College, January 2011

PERSONAL INFORMATION

Work Permit: Authorized to work in the US for any employer

Contact this candidate