Customer Service Patient Care
Resume:
RAVEN
WILLIAMS
Patient Care Assistant, Customer Service, Licensed Phlebotomist and Business owner
PROFILE
Compassionate, proactive and willing
to learn what I need to be one of the
best employees within the company.
Owner and operated a successful
business of 3 years. Experience and
leading in the medical field as well as
the entrepreneur field.
CONTACT
PHONE:
EMAIL:
*****************@*****.***
HOBBIES
Reading
Writing
Meditation
EDUCATION
Aquinas High School
2001 - 2005
Private catholic high school
South College
08/2023 - current
Major BSN Nursing
A Breath of Fresh Air
01/2023-02/2023
Licensed Phlebotomist # NHA CERTIFIED #R4H3Z2S8
Home Healthcare Caregiver
05/2019–10/2023
Meal preparation, light housekeeping, Bathing, emotional support, advocacy, grooming and dressing, laundry, medication management, companionship, assisting with meals and nutrition, help with mobility, hygiene care, communicating with medical professionals, follow a care plan, medical monitoring, personal care, IV medication, and appointments.
Publix Supermarket Cashier/Bakery Clerk
09/2018–11/2020
Provide premiere customer service, including greeting customers and answering their questions. Weigh and scan products, accepts payments and provide change when appropriate, handles cash and other forms of tender accurately, bags products when necessary, maintains a neat and clean register area, assists in other duties as assigned, sells products by providing customers with information needed to make product related decisions, takes and fills special orders for customers, finishes products(fills or ices donuts or pastries), packages, labels, and price products for self-service, maintains and fills bakery trays, display cases, and ingredients bins, operate scale, operates bread slicer, assist with unloading trucks and organizes and restocks supplies, follow sanitation and safety guidelines, and assist in cleaning duties
PrettyGang Cartel Owner
07/2019–01/2023
Responsible for the daily operations of my establishment. Including profit, marketing, staff, retail management, interacting with clients, training, and monitoring staff, performing beauty procedures, ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service SKILLS
Activities of ADLs
Allergy & Infection Prevention
Client Transport
Cross Discipline Collaboration
Daily meal preparation
Patient & Family Relations
Patient bathing and personal hygiene
Patient care &support
Communication skills
Blood samples
Infection Control
Specimen Collection
Data entry
Medical history
Patient registration
Time management
Blood collection
Medical terminology
Specimen handling
Venipuncture
Multitasking
Customer service
Sales
Retail
Basic math
Commitment
Solid vison
Self-promotion skills
Organizational skills
Open communication
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