Data Entry Operations Support

POOJA

VERMA

Franklin Park, New Jersey ***** 425-***-**** **********@*****.*** LinkedIn

PROFESSIONAL SUMMARY

Bringing 3 years of industry experience as support executive, administrator, recruiter with exceptional organizational skills. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Willing to take on any task to support team and help business succeed. Capable experienced working in challenging environments. Excited about opportunity to take next career step. SKILLS

• Microsoft Office /Teams

• Operations Support

• Community Engagement

• Active listening

• Adaptability and flexibility

• Data Entry

• Volunteer Recruitment

• Positive Attitude

• Organizational skills

• Leadership qualities

• Problem-solving abilities

• Time Management

• Google Suite Proficiency

• Effective communication

• SDLC

EXPERIENCE

Recruiter as Volunteer Oct 2023 - Oct 2023

Grace Health Care Service Edison, New Jersey, U.S

• Learned tasks quickly to improve performance.

• Used active listening skills to communicate clearly in discussions.

• Treated people from all backgrounds with dignity and respect.

• Attended community events and meetings to promote organizational goals.

• Recruiting and cold call for new candidate.

Administrator as Volunteer Feb 2023 – May 2023

Kuman Hillsborough, New Jersey, U.S

• Improved information management with enhanced data entry and tracking processes.

• Preserved customer loyalty by quickly and completely resolving complaints.

• Covered daily office workloads through effective staffing and resource coordination.

• Managed daily office operations and streamlined administrative procedures.

• Compiled and analyzed data to create reports for management review using PowerPoint. Library Assistant as Volunteer Nov 2022 - Nov 2023 Franklin Township Library Franklin Park, New Jersey

• Sorted donations to local hospitals and homeless shelters for those with special needs or circumstances.

• Took photos during workday at volunteer program sites.

• Coordinated activities for children during community events. Manager Co -Ordinator Jan2014 - Jan 2015

MPL Pvt Ltd Bangalore, Karnataka

• Planned and executed strategies to increase business and drive profit growth.

• Prepared schedules and assignments to meet short- and long-term business demands.

• Enforced safety procedures and monitored compliance.

• Supervised and guided employees to reach company objectives.

• Resolved conflicts between team members professionally.

• Fostered positive work environment promoting employee engagement.

• Negotiated contracts with vendors and suppliers.

• Facilitated team meetings and provided constructive feedback. Internal Management Project Dec 2013 - Dec 2013

MJ Infrastructure Pvt Ltd Bangalore, Karnataka

• Prepared administrative documents for project processing and certificates requiring signatures.

• Actively sought opportunities for professional growth by attending relevant trainings or conferences.

• Assisted with file coordination using project management software, project budgets & financial reports. Customer Service Representative Oct 2010 - Jun 2011 Mphasis an Hp Bangalore, Karnataka

• Answered customer questions about policies and procedures with friendly and knowledgeable approach.

• Investigated and resolved customer concerns related to order inquiries and delivery tracking.

• Managed customer calls efficiently in fast-paced call center environment.

• Enhanced customer satisfaction with fast, knowledgeable service. EDUCATION

MBA - Human Resource & Finance, RV Institute of Management, Bangalore, Bangalore, Jul 2014. Bachelor of Science (B.S.) - Math’s, Dayanand Brajendra Swarup College, Kanpur, Jul 2005. Computer Diploma - Computer Course, Sterlite Training Institute, Kanpur, Mar 2004. Intermediate - Math’s, Lakshmi Vidya Mandir, Kanpur, Jul 2002. High School – Science, Subhash Balika College, Kanpur, Jul 1999. LANGUAGE

Hindi English

Native Fluent

Contact this candidate