Medical Office Customer Service

Kevnisha Harris

I'm very reliable, easy going

Chico, CA 95928

*********@*****.***

+1-209-***-****

Summary of Skill

• Provides a positive customer experience with fair, friendly, and courteous service.

• Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.

• Resolves customer issues and answers questions.

• Bags purchases if needed

• Processes return transactions.

• Certified Medical office Assistant who is experienced in a medical office and pediatric inpatient setting.Outstanding knowledge in using a computer, scanner, printer, telephone, fax and copier,

• Excellent customer service and communication skills for interacting with patients, staff, and the general public.

• Proficient in taking blood, and performing injections and immunizations of patients as required. Skilled in multi-tasking work.

Optimistic and supportive in a team environment.

Excellent telephone skills

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Sales Associate/Cashier/Customer Service

7-Eleven-Stockton, CA

January 2023 to Present

• Balances cash drawer by counting cash at beginning and end of work shift.

• Provides pricing information by answering questions.

• Maintains checkout operations by following policies and procedures and reporting needed changes.

• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.

• Contributes to team effort by accomplishing related results as needed. Medical Office Specialist

Doctor duggle-Stockton, CA

August 2021 to Present

• Obtain insurance information, referrals, and precertification for testing.

• Track patient information and lab data and enter into electronic medical record. Prepare patients for their visit. Obtain and record patients' vital signs. Maintain exam rooms between patients, stock exam room supplies and equipment.

• Verify patient information, new medications, and allergies.

• Educate patients on their medications and provide diet information.

• Perform preventive maintenance as needed.

• Responsible for scheduling patients for appointments

• Responsible for back office duties

• Ordered labs

• Obtained patient vitals

Education

High school diploma

UEI College - Stockton, CA

Present

High school diploma

UEI College - Stockton, CA

April 2021 to May 2022

Skills

• Filing, (5 years)

• Medical Office Experience (2 years)

• Medical Scheduling

• Patient Care

• Medical Records

• Vital Signs

• Meal Preparation

• Senior Care

• Caregiving

• Food Preparation

• Home Care

• Phlebotomy

• Laundry

• Experience Administering Injections

• Medical receptionist

• Computer skills

• Nursing

• Customer service

• Documentation review

• Insurance Verification

• Front Desk

• Cleaning

• Front desk,back office (2 years)

• Epic

• Venipuncture

• Communication skills

• ICD coding

• Medical terminology

• Typing

• ICD-10

• Clerical Experience

• Hotel experience

• Public relations

• Applied behavior analysis

• Patient monitoring

• Food handling

• Cash handling

• Banking

• Childcare

• Special education

• Experience with children

• Restaurant experience

• Serving

• Nutrition

• Sanitation

• Food production

• English

• Time management

• Case management

• Data collection

• Analysis skills

• Cashiering

• Merchandising

• Customer service

• Leadership

• Typing

• Supervising experience

• Sales

• Epic

• Driving

• Clerical experience

• Google Docs

• Front desk

• Cash handling

• Medical records

• Medical terminology

• Data collection

• Microsoft Office

• CRM software

• Office management

• Database management

Certifications and Licenses

CPR Certification

Medical Office Administration

Present

Certified Coding Specialist

Epic Certification

Contact this candidate